IT Business Podcast Episodes

497 Why Am I Doing This?
June 5, 2023

497 Why Am I Doing This?

What happened to the ITB Book Club?

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496 MSP Business Development with Matt Mulcahy
May 31, 2023

496 MSP Business Development with Matt Mulcahy

How did you celebrate National Alligator Day? Matt from Prosource shares their success and growth here in Florida. And a personal question... Threatlocker or Cyberfox?

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495 A Conversation with ChatGPT
May 26, 2023

495 A Conversation with ChatGPT

Franklin Taggart is a coach, consultant, speaker, and business strategist. In today's podcast, we talk about his book "Straight from the Bot's Mouth: A Conversation with ChatGPT About Artificial Intelligence."

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494 Is Your Backup Cyber Resilient?
May 25, 2023

494 Is Your Backup Cyber Resilient?

Linus Chang is the Founder and CEO of BackupAssist, a backup software company that has helped thousands of organizations become cyber-resilient since 2002.

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493 Ann Westerheim the CyberFit Guru
May 20, 2023

493 Ann Westerheim the CyberFit Guru

Ann Westerheim is the founder and president of Ekaru, an IT services firm in the greater Boston area.

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492 Florida Man Mike Smith
May 18, 2023

492 Florida Man Mike Smith

From Philly to Florida. Mike Smith shares his journey, including a look back to his start in 2008 as an IT Consultant and Business Owner.

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491 Unscripted 5-10-23
May 11, 2023

491 Unscripted 5-10-23

No Guest. No Topic.Email and Rants. Let's Go!

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490 A Florida Woman in Studio
May 4, 2023

490 A Florida Woman in Studio

Zina Hassel is the founder and CEO of ZLH Enterprises. With over 35 years of experience in the industry, Zina is a true expert in her field. She is also the author of the book "My Armadillo Skin - How I Made It As A Woman in the Field of Telecom".

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489 Server Failed After Offboarding... Now What?
April 27, 2023

489 Server Failed After Offboarding... Now What?

I offboarded a client on Friday, then the server died over the weekend. What would you do? I share what I did, along with my experience following in the footsteps of a Dell technician.

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488 Tech on the Beach with Ali Johnston
April 20, 2023

488 Tech on the Beach with Ali Johnston

Alicia Johnston is providing innovative technology solutions to businesses in my hometown of Satellite Beach, Florida.

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487 Offboarding with a Smile: 3 Best Practices to Saying Goodbye
April 19, 2023

487 Offboarding with a Smile: 3 Best Practices to Saying Goodbye

We all know it's important to know how to offboard clients in a way that leaves them feeling satisfied and valued. In this podcast, I'll share my tips and strategies for making the offboarding process as smooth as possible, while maintaining a positive relationship.

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486 Fifty-Five Minutes with Michael
April 13, 2023

486 Fifty-Five Minutes with Michael

Michael Goldstein is the President and CEO of LAN Infotech, an IT managed services and cybersecurity company based in Fort Lauderdale, Florida

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485 The Accidental Computer Tutor
April 6, 2023

485 The Accidental Computer Tutor

Scott Johnson is the owner of The Computer Tutor, a company that provides computer repair and personal computer instruction in Florida.

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484 Diversity in Tech: Stories and Insights from Women in the Industry
March 31, 2023

484 Diversity in Tech: Stories and Insights from Women in the Industry

Amy Babinchak and Dawn Sizer share their stories and insights as women in the tech industry. As Women Business Owners, they provide valuable advice and practical tips on how to foster diversity and inclusion in the workplace.

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483 Is Automated Pen Testing a Thing?
March 30, 2023

483 Is Automated Pen Testing a Thing?

Vonahi Security is a cybersecurity company that offers a SaaS platform called vPenTest, which automates network penetration testing. Guests: Ky Tran and Sean Lardo

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482 Storytime: XChange 2023, Swag and IT Etiquette
March 23, 2023

482 Storytime: XChange 2023, Swag and IT Etiquette

I give a summary of my experience at the XChange 2023 Conference in Orlando. SonicWall wins the swag contest. I share my Onboarding Etiquette story... subtitled "Don't Touch My Sh*t!"

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481 Have Better Conversations With Your Clients
March 15, 2023

481 Have Better Conversations With Your Clients

The Humanize IT Framework is an approach to IT services that prioritizes people over technology. Let's create genuine human connections through better conversations rather than presentations.

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480 Reconcile Your Billable Monthly Services
March 9, 2023

480 Reconcile Your Billable Monthly Services

How important is billing reconciliation for MSPs? Colin Knox joins the show to explain.

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479 Building Your Brand with Bobby G
March 2, 2023

479 Building Your Brand with Bobby G

Your Reputation Defines You. Is yours worth talking about?Bobby Gillespie is an author, entrepreneur, scholar, award-winning designer, creative director, and author of "Build Your Brand Like You Give A Shit".

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478 Streamline Incident Response with AlertOps
Feb. 23, 2023

478 Streamline Incident Response with AlertOps

Guests: Kamlesh Srikanth and Sean Lardo

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477 What's New with Instant Housecall
Feb. 17, 2023

477 What's New with Instant Housecall

Instant Housecall is a remote IT support platform for small to medium sized businesses, computer technicians, and managed service providers. It allows users to view and control remote PCs and Macs on-demand with no preinstalled software.

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476 Rob Rae & Pax8 Could Be the Start of Something Big
Feb. 16, 2023

476 Rob Rae & Pax8 Could Be the Start of Something Big

Rob Rae has joined Pax8 as Corporate Vice President of Community and Ecosystems.

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475 Diversity in Tech - Where are we now?
Feb. 10, 2023

475 Diversity in Tech - Where are we now?

Join us for an insightful discussion on Diversity, Equity and Inclusion with experts and thought leaders. #diversity #inclusion #technology

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474 ConnectWise PitchIT Starts Now
Feb. 9, 2023

474 ConnectWise PitchIT Starts Now

The application window is now open for 2023. PitchIT is an annual accelerator program for vendors. It provides an opportunity for vendors to pitch their products or solutions for the MSP space to a panel of experts and investors.

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