Grace Judson and I discuss managing people and clients, understanding motivation, explaining projects to non-technical people, and the importance of communication and dialogue.
What's the best thing to do after a $1.2 million in phishing scam? You market the heck out of it! Reginald Andre explains how he was able to newsjack an incident involving the city of Fort Lauderdale and his tips on avoiding cyberattacks.
This episode features a fascinating discussion with the leadership geek, Grace Judson. Grace's groundbreaking journey through the tech industry has led her to address the people problems, often overlooked, that can derail tech projects.
Wes Spencer and Alex Farling, co-founders of EmpathMSP, are causing a seismic shift in the IT channel. They address the common issues that MSPs face and how EmpathMSP can help them improve their efficiency, develop processes, and deliver meaningful Strategic Business Reviews (QBRs).
Showing real gratitude to clients is an important part of building strong relationships with them. Lori, through her company Zen Rabbit, has helped busy professionals say thank you to their clients, strengthen relationships, and increase their lifetime value.
Join us as we explore the game-changing product, NaviStack, with Kevin Lancaster and Matt Solomon from the Channel Program. NaviStack aims to simplify the marketplace for IT service providers by providing a centralized platform for them to access content and communicate with vendors.
Guests: Tiffany Ricks is the founder and CEO of HacWare, and Juan Fernandez, the Global Channel Chief for HacWare. HacWare is an IA-driven cybersecurity training platform that helps organizations combat phishing attacks and BEC scams.
Guest: Larry Meador, Channel Chief at Datastream Insurance DataStream Insurance is a cyber insurance brokerage that provides comprehensive cyber liability insurance for small businesses.
Guest: Brian Doyle, Co-Founder and CEO at vCIOToolbox vCIOToolbox is a software platform designed to help IT service providers and MSPs run vCIO programs and quarterly business reviews (QBR).
Guest: Josh Kindiger, President of Grok Stream Grok provides a powerful artificial intelligence (AI) and machine learning platform to address critical time-consuming operational tasks.