March 31, 2023

484 Diversity in Tech: Stories and Insights from Women in the Industry

Amy Babinchak and Dawn Sizer share their stories and insights as women in the tech industry. As Women Business Owners, they provide valuable advice and practical tips on how to foster diversity and inclusion in the workplace.

March 30, 2023

483 Is Automated Pen Testing a Thing?

Vonahi Security is a cybersecurity company that offers a SaaS platform called vPenTest, which automates network penetration testing. Guests: Ky Tran and Sean Lardo

March 23, 2023

482 Storytime: XChange 2023, Swag and IT Etiquette

I give a summary of my experience at the XChange 2023 Conference in Orlando. SonicWall wins the swag contest. I share my Onboarding Etiquette story... subtitled "Don't Touch My Sh*t!"

March 15, 2023

481 Have Better Conversations With Your Clients

The Humanize IT Framework is an approach to IT services that prioritizes people over technology. Let's create genuine human connections through better conversations rather than presentations.

March 09, 2023

480 Reconcile Your Billable Monthly Services

How important is billing reconciliation for MSPs? Colin Knox joins the show to explain.

March 02, 2023

479 Building Your Brand with Bobby G

Your Reputation Defines You. Is yours worth talking about? Bobby Gillespie is an author, entrepreneur, scholar, award-winning designer, creative director, and author of "Build Your Brand Like You Give A Shit".

February 23, 2023

478 Streamline Incident Response with AlertOps

Guests: Kamlesh Srikanth and Sean Lardo

February 17, 2023

477 What's New with Instant Housecall

Instant Housecall is a remote IT support platform for small to medium sized businesses, computer technicians, and managed service providers. It allows users to view and control remote PCs and Macs on-demand with no preinstalled software.

February 16, 2023

476 Rob Rae & Pax8 Could Be the Start of Something Big

Rob Rae has joined Pax8 as Corporate Vice President of Community and Ecosystems.

February 10, 2023

475 Diversity in Tech - Where are we now?

Join us for an insightful discussion on Diversity, Equity and Inclusion with experts and thought leaders. #diversity #inclusion #technology

February 09, 2023

474 ConnectWise PitchIT Starts Now

The application window is now open for 2023. PitchIT is an annual accelerator program for vendors. It provides an opportunity for vendors to pitch their products or solutions for the MSP space to a panel of experts and investors.

February 02, 2023

473 The Risk of Not Managing Compliance

How do you assess and manage compliance risk in your MSP business? Tim Golden with Compliance Risk helps us navigate the compliance landscape.

January 27, 2023

472 Jay McBain - Ecosystems in the Channel

Jay McBain joins me to talk about the channel ecosystem and the great exponential opportunities there will be for vendors and partners.

January 26, 2023

471 My Review of the NetAlly AirCheck 3

How do you test your Wi-Fi? Check out what I like (and don't like) about my new toy, the NetAlly AirCheck G3 Pro.

January 21, 2023

470 Pros and Cons of the MSP Franchise Model

Live Podcast from January 11, 2023 Guests: Mike Mosher and Steve Lettery with Cinch IT.

January 19, 2023

469 Policy Documentation as a Service (PDaaS)

If it isn't documented, it didn't happen. Tim Golden with Compliance Risk joins me to chat about the changing landscape of compliance, cyber insurance and their new Policy Documentation as a Service (PDaaS) launching soon.

January 19, 2023

468 The Propr Way to Build Your Brand

Your Reputation Defines You. Guest: Bobby Gillespie (Bobby G) with Propr.

January 13, 2023

467 Managed IT Services is a Cinch

Guest: Mike Mosher with Cinch IT, a Managed Service Provider in Worcester, Massachusetts.

January 12, 2023

466 Shorr Success Tip: Set Goals for 2023

Lisa Shorr shares some her plans for 2023. Her company Shorr Success helps IT Business Owners turn their teams into a polished brand. We also get some insight into her managed services company, Secure Future Tech.

January 05, 2023

465 Merry New Year!

Akarsh Vinod with Dio Technologies returns.

December 22, 2022

464 Holiday Podcast 2022

Thank you to everyone for a fantastic year! I am joined by Tom Bull, Paco Lebron, Rick Smith and Jason Miller to say goodbye to 2022.

December 15, 2022

463 I'm the boss now. What's this going to cost me?

Christina Jones, owner of ThinkPINK IT continues to share her journey of being an unexpected IT business owner.

December 08, 2022

462 The Power of Partnerships

Diana Giles and Kristen Pittman share their mutual success with a new client.

December 06, 2022

461 AppRiver's Partner Day at Seminole Hard Rock

AppRiver hosted a few partners and MSPs at the Seminole Hard Rock Hotel & Casino here in my neck of the woods. I wanted to hear what they had to say to after being acquired by OpenText.