Empower 2026 Episodes

Head Nerds On AI Strategy (EP 995)
April 19, 2026

Head Nerds On AI Strategy (EP 995)

I sit down with N-Able Head Nerds Ben Lee and Marc‑Andre to talk about how MSPs can move beyond “another AI chatbot” and start building real services, automation, and governance around AI. From internal efficiencies to client-facing AI packages, we dig into what mature MSPs are actually asking abou…

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OpenText's Secure Cloud For MSPs (EP 994)
April 19, 2026

OpenText's Secure Cloud For MSPs (EP 994)

Michael DePalma, OpenText's VP of Business Development, dives into their massive channel revamp after a full year, covering Secure Cloud upgrades and killer MSP partnerships like Hats AI. He breaks down real MSP pain points from 2025 and how OpenText listens to deliver value without the salesy BS.

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SIEM And MDR For MSPs (EP 993)
April 19, 2026

SIEM And MDR For MSPs (EP 993)

I sit down with Robert Johnston from N-able (formerly Adlumin) to talk about how MSPs can realistically deliver SIEM, MDR, and true business resilience without trying to build their own 24×7 SOC. We get into the talent gap, compliance-driven security, and why pre-breach hardening and post-breach re…

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Stop Selling Tools, Sell Outcomes (EP 992)
April 16, 2026

Stop Selling Tools, Sell Outcomes (EP 992)

Lewis Pope and Stephanie Hammond from the N‑able Head Nerds team join me live at Empower in Fort Lauderdale to talk about shifting from selling tools to leading with business resilience, governance, and real executive conversations your clients actually care about. We dig into CMMC, compliance, EBR…

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Frank Colletti on N‑Able Growth (EP 991)
April 16, 2026

Frank Colletti on N‑Able Growth (EP 991)

Frank Colletti from N‑Able joins me live at Empower 2026 in Fort Lauderdale to talk about AI, UEM, security, and how MSPs can turn all of this innovation into real, profitable services. We dig into N‑Able’s partner-first strategy, global Empower roadshow plans, and how peers and head nerds are shap…

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When Your Service Manager Leaves (989)
April 13, 2026

When Your Service Manager Leaves (989)

In this episode, I sit down with Dawn and Dave Sizer to walk through the messy, honest reality of running and rebuilding a growing MSP. We talk about what happens when you think you’re mature and buttoned up… until one key person leaves and exposes every crack in your processes, documentation, and …

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Stop Selling Security Backwards (EP 988)
April 12, 2026

Stop Selling Security Backwards (EP 988)

In this episode, I sit down in-studio with my good friend Tim Coach from Cynomi to talk about how MSPs can finally get cybersecurity, vCISO services, and compliance under control without drowning in frameworks and spreadsheets. We dig into what Cynomi actually does for partners, how it turns risk a…

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