IT Business Podcast Episodes

June 19, 2024

659 SuperOps Joins Pax8 Marketplace: Empowering MSPs with VisionX

This episode features an interview with Juan Fernandez, the Global Channel Chief of SuperOps, at the Pax8Beyond event in Denver. Juan discusses SuperOps' major announcements, including their integration into the PAX8 Marketplace as the first and only RMM/PSA offering, the benefits for MSPs through …

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June 19, 2024

658 Josh Liberman's Conference Insights; From Pax8Beyond

This episode features an interview with Josh Liberman, a seasoned conference attendee and owner of NetSciences, an MSP based in Albuquerque, New Mexico. The discussion revolves around Josh's experiences at the Pax8 Beyond conference, the value of attending industry events, and the importance of net…

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June 19, 2024

657 Malwarebytes Unveils ThreatDown: Enterprise-Class SMB Security So…

This episode features an interview with Brian Kane from Malwarebytes, discussing their new product line ThreatDown, an enterprise-class SMB security solution designed to help resource-constrained MSPs manage and secure their clients' endpoints more efficiently.

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June 18, 2024

656 Michelle Ragusa-McBain: SonicWALL's Globetrotting Channel Chief

In this episode of Uncle Marv's IT Business Podcast from PAX 8 Beyond 2024, Michelle Ragusa-McBain, Global Channel Chief at SonicWALL, shares exciting updates on the company's recent acquisition of Solutions Granted and its impact on partners. She discusses how SonicWALL is integrating Solutions Gr…

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June 18, 2024

655 Ken Patterson's Vision: Building a True MSP Community at Todyl

Ken Patterson joins from PAX8 Beyond to discuss his recent move to Todyl. He shares his passion for helping MSPs mature and succeed through education and community building. Ken emphasizes the importance of MSPs using the same solutions they recommend to clients, fostering deeper understanding and …

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June 18, 2024

654 PAX 8 Beyond: Tim Golden Highlights Compliance Scorecard Version …

Uncle Marv interviews Tim Golden, the co-founder of Compliance Scorecard, at the PAX 8 Beyond conference. They discuss the latest version 5.0 release of Compliance Scorecard, which introduces new compliance-based features like a risk register, plan of actions and milestones (POAM), and more. Tim ex…

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June 17, 2024

653 Threat Captain: Bridging the Gap Between Cybersecurity and Financ…

This episode features an interview with Adam Anderson, co-founder of Threat Captain, a cybersecurity leadership development company. Threat Captain aims to bridge the gap between executive leadership and security teams by providing a financial risk platform that helps communicate the financial impa…

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June 17, 2024

652 Infima: Automated Security Awareness Training for MSPs

This episode features an interview with Larry Meador, the Channel Chief at Infima, a cybersecurity company that provides automated security awareness training and phishing simulations for managed service providers (MSPs) and their clients. Larry discusses Infima's unique approach to security awaren…

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June 17, 2024

651 Overcoming MSP Security Sales Challenges with HighGround.io

This episode features an interview with Mark Lamb, the founder and CEO of HighGround.io, a cybersecurity platform designed to help IT service providers understand and reduce their cyber risks. Mark discusses how HighGround.io serves as a cybersecurity sales tool for MSPs, allowing them to visually …

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June 17, 2024

649 Aportio: The AI-Powered Email and Alert Management Game-Changer f…

This episode features an interview with Scott Green from Aportio Technologies, an IT service management startup participating in the PitchIt 2024 competition. Aportio provides an AI-powered email and alert management plugin that helps service desk agents work more efficiently by automating mundane …

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June 17, 2024

650 ComplianceAid: Streamlining Compliance Documentation

This episode of the IT Business Podcast features an interview with Randy Blasik and Mark Heather, co-founders of ComplianceAid.com, a startup participating in the 2024 PitchIT accelerator program organized by ConnectWise. ComplianceAid offers an AI-driven cybersecurity compliance platform that aims…

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June 17, 2024

648 IT Nation 2024: Jeff Bishop Shares ASIO Integration Updates

Uncle Marv interviews Jeff Bishop, General Manager at ConnectWise, at the IT Nation conference. They discuss the latest updates on integrating various ConnectWise products into the ASIO unified platform, including the PSA, CPQ, BrightGauge, and security offerings. Jeff also shares insights on the r…

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June 14, 2024

647 IT Nation Secure: Matt Lee & Bobby Jacobs

This episode features two interviews from IT Nation Secure 2024 in Orlando. The first is with Matt Lee, Senior Director of Security and Compliance at Pax8, discussing passwordless authentication, biometrics, and the future of cybersecurity. The second interview is with Bobby Jacobs, Head of Growth …

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June 8, 2024

646 IT Nation Supports K9 for Warriors

Uncle Marv interviews Tim, a veteran who received a service dog named Coop from K9 for Warriors, an organization that rescues shelter dogs and trains them as companions for veterans suffering from PTSD, traumatic brain injury, or military sexual trauma. Tim shares his inspiring journey, the applica…

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June 8, 2024

645 Gregg Lalle - IT Nation's New General Manager

Uncle Marv interviews Gregg Lalle, the newly appointed General Manager of IT Nation, at the IT Nation Secure event in Orlando. They discuss Gregg's transition from the international sales team to leading IT Nation, his vision for expanding the community beyond just ConnectWise partners, and the fut…

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June 8, 2024

644 The Secret Sauce of IT Nation Evolve Peer Groups

Uncle Marv interviews Andre Gilmore from ConnectWise about the IT Nation Evolve peer groups for managed service providers (MSPs). Andre explains the unique value proposition of these peer groups, which focus on both personal and professional growth by fostering close relationships and an environmen…

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June 6, 2024

643 Peter Kujawa on Boosting MSP Profitability: Insights from IT Nati…

Uncle Marv sits down with Peter Kujawa from Service Leadership, a company acquired by ConnectWise that provides objective financial and operational benchmarking data to MSPs and other technology service providers worldwide. Peter shares his journey from being a lawyer to running an MSP and how disc…

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June 6, 2024

642 Raffael Marty on MSP Cybersecurity: Insights from IT Nation Secure

In this episode of the IT Business Podcast, Uncle Marv sits down with Raffael Marty, Vice President of Cybersecurity at ConnectWise, during the IT Nation Secure conference in Orlando, Florida. They discuss the unique challenges and opportunities in the Managed Service Provider (MSP) space, the diff…

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June 6, 2024

641 MSP Success Story: Unbound Digital

Uncle Marv interviews Jason and Rachel Miller, owners of an MSP based in Tennessee. They discuss the challenges of running a successful MSP business, including dealing with vendor issues like the recent Autodesk updater problems. The Millers share insights into their journey, from starting as a res…

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June 1, 2024

640 Interviews from Tampa - SuperOps Super Summit

In this special Saturday edition, Uncle Marv shares interviews recorded at the SuperOps Super Summit in Tampa, Florida. He chats with Arvind Parthiban (CEO of SuperOps), Damo (VP of Products), Chris Cool (a new SuperOps MSP customer), and Juan Fernandez (SuperOps Channel Chief). They discuss the gr…

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May 30, 2024

639 ASCII Celebrates 40 Years

In this special episode, we celebrate the 40th anniversary of the ASCII group, the oldest and largest independent IT community in the world. I'm joined by ASCII's founder and CEO Alan Weinberger, VP of Marketing Alysia Vetter, and longtime member David Stinner from US itek. We discuss the origins o…

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May 30, 2024

638 Defining Your Ideal Client for Effective MSP Marketing

Uncle Marv welcomes back Tim Fitzpatrick from Rialto Marketing to discuss the importance of having a strategic marketing plan before diving into tactics. Tim emphasizes the need to identify your ideal clients by asking three key questions: who do you love working with, who are your most profitable …

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May 24, 2024

637 Pax8 Beyond 2024 Preview with Rob Rae

Uncle Marv interviews Rob Rae, Corporate VP of Community and Ecosystems at Pax8, about the upcoming Pax8 Beyond 2024 conference in Denver. They discuss Rob's first year at Pax8, the company's global expansion, marketing efforts, conference highlights, keynote speakers, and the new European conferen…

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May 22, 2024

636 Florida Man Tech Stories

Florida man Ron Cervantes join us to discuss some of the best "Florida man" tech stories. However, before diving into those tales, I had to rant about the frustrating issues I've been experiencing with my RMM provider, N-able, for the past two days. Their SSO issue prevented me from logging in and …

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