Uncle Marv’s IT Business Podcast: Practical Business Advice for MSPs and IT Professionals
Uncle Marv’s IT Business Podcast: Practical Business Advice…
Running a managed service provider (MSP) or IT services business takes more than technical expertise. You need to win customers, grow revenue, protect profitability, manage vendors, deliver great service, and keep up with a changing IT industry. That’s where Uncle Marv comes in.

Hosted by longtime IT business owner Marvin Bee, aka Uncle Marv, the IT Business Podcast delivers practical business advice, real-world lessons, candid conversations, and industry insights to help MSP owners, IT service providers, IT consultants, system administrators, and technology professionals run their businesses better, smarter, and faster.

Topics include MSP business growth, pricing and profitability, sales and marketing, managed services operations, cybersecurity, compliance, Microsoft 365, cloud services, automation, service desk efficiency, vendor management, technology stack decisions, and customer relationships.

Hear from experienced MSP owners, IT business leaders, industry experts, and technology vendors about what works, what doesn’t, and what it takes to build a stronger IT business. Get an honest look at industry trends, vendor claims, emerging technologies, and the decisions that affect your customers, your team, and your bottom line.

Whether you’re starting an MSP, growing an established IT services company, managing client networks, or looking for better tools and smarter ways to work, Uncle Marv brings the conversation back to what matters: practical knowledge you can put to work.

Run your business better, smarter, and faster.
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June 23, 2025

Eric Torres on Channel and Community at Pax 8 (EP 846)

Eric Torres on Channel and Community at Pax 8 (EP 846)
Uncle Marv’s IT Business Podcast: Practical Business Advice for MSPs and IT Professionals
Eric Torres on Channel and Community at Pax 8 (EP 846)

Ever wonder what it takes to build a thriving MSP community? Join Uncle Marv live from PAX 8 Beyond in Denver as he sits down with Eric Torres, PAX 8’s VP of Channel and Community Engagement.

Eric Torres joins Uncle Marv to discuss the power of community, peer groups, and collaboration in the MSP industry. Eric shares his personal journey, the importance of vendor partnerships, and how PAX 8 is helping MSPs transition to MSP 3.0—where AI and intelligence drive business success.

Eric shares his journey from Milwaukee to Melbourne, his passion for travel, and the importance of professional friendships in the IT channel. The conversation dives into the power of peer groups, the value of vendor collaborations, and how PAX 8 is helping MSPs navigate the transition to MSP 3.0—where AI and intelligence are at the forefront. Eric also highlights the importance of ongoing education, the resources available to PAX 8 partners, and the exciting announcements coming out of Beyond 2025.

Why Listen:

  • Learn how to build and leverage MSP peer groups for accelerated growth.
  • Discover the power of vendor collaboration and a vendor-agnostic mindset.
  • Get insider access to the latest PAX 8 announcements and resources.
  • Understand the transition from MSP 2.0 to MSP 3.0 and the role of AI.
  • Hear real-world stories and lessons from a decade in the IT channel.
  • Gain practical tips for building strong professional relationships and community.
  • Find out how ongoing education and training are helping MSPs succeed.

Guest:

Eric Torres is the Vice President of Channel and Community Engagement at PAX 8, where he leads efforts to grow the partner community and drive engagement across the MSP ecosystem. With a background spanning multiple industry-leading companies, Eric is a respected leader and advocate for peer groups, vendor collaboration, and continuous learning in the IT channel.

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Eric Torres Profile Photo
Eric Torres

VP, Channel & Community Engagement

With nearly 20 years’ experience in the technology industry, building both a top-tier MSP as well as several top data security and analytic vendors, Eric shares his knowledge and experience with the IT channel. As VP of Channel and Community Engagement, he brings expertise in managed service offerings to the MSP community, accompanied by a passion for educating the business community on the ever-changing IT landscape.

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