IT Business Podcast Episodes

Mark Heather returns to share how ComplianceAide has evolved, now supporting over 350 frameworks and advanced integrations. Discover how MSPs can onboard in minutes, automate compliance reports, and turn audit challenges into new service revenue with AI.

Ever wish your computer could lock itself the second you look away? Smart Eye Technology makes that happen with facial, iris, voice, and fingerprint recognition — all in real time. I chat with founder Dexter Caffey about how MSPs can use this Chrome extension or desktop solution to prevent remote attacks and protect client data.

After months of interviews, testing, and listener feedback, I finally wrap up my Auvik vs. Domotz series. his episode closes the chapter on the comparison — a project that started in April with MSP guest interviews and continued with direct vendor responses.

I sit down with Nathanaelle “Nat” Dechenere, co-founder of Mizo, an innovative company dedicated to automating managed service provider (MSP) operations through AI-powered agent technology.

In this candid episode, Paco LeBron and I dig deep on selling his majority stake in ProdigyTeks, stepping up as CEO at MSP Owners Group, and why culture beats dollars when it comes to building lasting IT businesses.

Could ransomware extortion become the new normal? Join me and David Meister as we explore how attackers’ tactics are shifting, why cyber insurance can’t save you, and what Check Point Software is doing to keep managed service providers one step ahead.

This week, I finally dive into Ubiquiti gear after years on the sidelines, putting their new Dream Machine, G6 cameras, and access points through real-world business tests. Joined by three-time community champ Jason Miller, we tackle the good, the bad, and the downright innovative — from Wi-Fi in concrete jungles to the all-in-one power of today’s unified networks. If you’re wondering if Ubiquiti belongs in your MSP stack, this episode’s for you!

Gregg Lalle, president of Synthreo, joins me to unpack how their no-code AI platform is driving a major shift for MSPs—empowering us to build branded AI agents, deliver more value to clients, and take full advantage of the AI revolution in managed services.

Get the inside scoop on how visual boards are revolutionizing ticket and project management in MSPs. Wim Kerkhoff reveals how Top Left’s tools (and mindset shifts) help IT teams get more done, stay less stressed, and double their effective output—with less manual dispatching.

Meet Jason Thomas, CEO of JATAG Solutions, as he shares his journey from a solo IT consultant to running a thriving MSP grounded in trust, empathy, and professionalism. We dig into his leadership in the National Society of IT Service Providers and swap stories on elevating standards in our industry.

Uncle Marv catches up with Lisa Compton and Julian Agapitos from SonicWall to get the latest on firewall tech, MSP trends, and channel events. Discover how SonicWall’s newest platforms, cyber warranties, and managed services are changing the security game for IT businesses.

Dive into how TurboDocx supercharges MSP proposals with AI! I catch up with founder Nicolas Fry to explore their all-in-one platform that automates documentation, integrates with your favorite tools, and delivers five free e-signatures a month—helping you win more deals without the paperwork hassle.

Anup Ghosh from ThreatMate joins me to discuss how MSPs can move security from an overhead cost to a revenue driver, with a deep dive into automated pen testing, AI-powered compliance solutions, and the evolution of threat management.

Dive into my chat with Jared Casner, co-founder of Blacksmith InfoSec, as we unravel how his team is shaking up compliance as a service for MSPs and SMBs. Discover new tools, strategies, and why compliance doesn't have to be a headache!

AP2T Labs flips traditional cybersecurity awareness on its head with daily, multi-channel attack simulations and personalized training moments. In my conversation with Reese Tuttle, you’ll hear how their innovative, mission-driven approach is training human resilience—one real-world scam scenario at a time. Get ready to rethink your security culture from the ground up!

Kip Fanta from GetInSync returns to share how MSPs can rise above the noise by aligning technology with real business needs, leveraging AI, and building true partnerships—not just selling tools.

Join me as I chat with Alex Markov of Strategy Overview about how their platform is changing the game for MSPs—think AI-powered QBRs, IT Glue integration, and a client portal that puts everything at your fingertips.

Join me as I chat with Skofi about building a “LinkedIn meets Tinder” for managed IT services. Discover how his approach goes far beyond directories, focusing on deep discovery, warm handoffs, and real customer wins for IT providers.

Join me as I explore HitWit’s innovative approach to AI-powered training and customer engagement. Learn how MSPs can leverage AI to boost productivity, deliver lightning-fast support, and position themselves as leaders in the AI transformation.

Discover how NAYAK’s AI-powered platform is helping MSPs overcome sales challenges, boost revenue, and build stronger client relationships with real-time coaching and smart call planning.

In this episode, I sit down with Heather Simek for a candid conversation about the ever-changing MSP landscape. We tackle big news like Kaseya’s acquisition of TMT, the FTC’s click-to-cancel rule, and the power of community in IT. Heather’s passion and honesty shine as we explore what it really means to thrive in managed services today.

I chat with Rayanne Buchianico of ABC Solutions about her surprising leap into procurement services for MSPs and how her team is changing the game with a human touch.

Discover how ThreatCaptain helps MSPs turn cybersecurity risk into financial wins with sales enablement, rapid onboarding, and real-world revenue stories.

In this special episode, we break down the Ingram Micro ransomware incident, explore how it disrupted global IT operations, and discuss what every MSP can learn from it. Joined by industry expert Michael Crean, we dive into the real-world impact and the importance of resilience and community support.