IT Business Podcast Episodes

Brook Lee and Tim Coach discuss best practices for running an effective help desk for Managed Service Providers (MSPs). Streamed during Channel Pro Live in Orlando, Florida.

Uncle Marv sits down with Jeff Bishop, the Chief Product Officer at ConnectWise, to discuss the company's recent announcements and innovations around robotic process automation (RPA), workflow automation, and their new AI assistant Sidekick.

Join us as we raise a glass to celebrate the monumental 40th anniversary of ASCII, a cornerstone in the IT community. Uncle Marv sits down with Jerry Koutavas, Jessie Devine, and Sue Trahant to discuss the history and impact of the ASCII group.

Uncle Marv welcomes Paco Lebron and Rick Smith from MSP Unplugged. They discuss their experiences in the IT industry, the growth of their businesses, and the importance of community support in the managed services sector.

Rayanne Buchianico joins us again to discuss the importance of preparing a business for the future, focusing on key aspects like valuation, exit planning, and organizational readiness.

Rayanne Buchianico, an expert in MSP accounting, shares valuable insights on managing finances for IT businesses. From setting up accounting systems to understanding revenue streams and profit margins, Rayanne provides essential advice for IT professionals looking to optimize their financial operat…

MSP Raffi Jamgotchian shares financial tips for IT professionals, emphasizing the importance of financial acumen and operational efficiency in running a successful business.

Uncle Marv discusses the concept of "bill for everything" in the context of MSPs and their billing practices.

Have you ever found yourself tangled in the complex dance of cash flow versus profit in your business? Join me as I sit down with Heather, a savvy CPA and profit strategist, for a critical examination of cash flow in business.

When clients understand what they're paying for, they're likely to pay faster. I received a cryptic hospital bill laden with undecipherable codes and a staggering total, highlighting the frustration of unclear billing. Today's podcast gets into the art of invoice detail.

Welcome to the star-studded Super Ops Super Show, where community leaders gather to discuss the importance of community in the managed services industry.

Ever considered adding cyber warranties to your arsenal of client offerings? Nick Wolf from Cork Inc. discusses the concept of cyber warranties as an alternative or supplemental coverage to cyber insurance, highlighting the benefits for MSPs and their clients.

Uncle Marv discusses the National Society of IT Service Providers (NSITSP) with Amy Babinchak

The Florida Man Games really happened. Syncro has a new CEO. Someone actually answered the Q and will get an Amazon gift card. And I talk about almost dying.

We welcome Amy Babinchak, a seasoned IT community leader, to discuss the evolution of her involvement in the tech industry, her recent transition after selling her MSP, and the various ways she continues to support IT professionals.

Uncle Marv discusses the Florida Man Games, a wild sporting event, and then delves into a heartfelt discussion on diversity in the tech industry, prompted by the departure of Emily Glass, CEO of Syncro. Uncle Marv shares his thoughts on the importance of diversity and challenges listeners to do bet…

Guest: Eric Anthony with the All Things MSP Community Group. Eric is an MSP (Managed Services Provider) veteran and the MSP Enablement Director at Egnyte.

Ever found yourself chuckling at the quirky quirks of IT newbies? Join me for a special weekend podcast with a humorous and insightful story about our friend CJ.

I'm joined by Karen Knab, an executive leadership coach, to discuss the importance of communication and conflict resolution for IT professionals. We tackle the challenges techies face when dealing with people and not just machines, aiming to enhance leadership skills within the IT business landscap…

Karen Knab and I continue our discussion on leadership styles and assertive communication. Our conversation emphasizes the importance of being in the right headspace, using a framework for assertive communication, and managing interactions when faced with aggressive or passive-aggressive responses.

Karen Knab, an executive leadership coach, discusses the importance of effective communication and leadership skills in the IT industry. Karen shares her insights on the different communication styles, the concept of a trusted advisor, and the role of non-verbal cues in conveying messages.

Unlock the secrets of community building with Scott Sanders, the visionary behind the IT Business Owners Group, as he reveals how his platform has become a lifeline for IT entrepreneurs.

Grab a glass of bourbon and settle in with industry experts Michael Creen and Michelle Ragusa-McBain. We're talking about Sonic Wall's latest acquisition of Solutions Granted and what it spells out for Managed Service Providers.

We sit down with the dynamic duo from SuperOps, Juan Fernandez and Nancy Henriquez.