IT Business Podcast Episodes

No Guest. No Topic. Email and Rants. Let's Go!

Zina Hassel is the founder and CEO of ZLH Enterprises. With over 35 years of experience in the industry, Zina is a true expert in her field. She is also the author of the book "My Armadillo Skin - How I Made It As A Woman in the Field of Telecom".

I offboarded a client on Friday, then the server died over the weekend. What would you do? I share what I did, along with my experience following in the footsteps of a Dell technician.

Alicia Johnston is providing innovative technology solutions to businesses in my hometown of Satellite Beach, Florida.

We all know it's important to know how to offboard clients in a way that leaves them feeling satisfied and valued. In this podcast, I'll share my tips and strategies for making the offboarding process as smooth as possible, while maintaining a positive relationship.

Michael Goldstein is the President and CEO of LAN Infotech, an IT managed services and cybersecurity company based in Fort Lauderdale, Florida

Scott Johnson is the owner of The Computer Tutor, a company that provides computer repair and personal computer instruction in Florida.

Amy Babinchak and Dawn Sizer share their stories and insights as women in the tech industry. As Women Business Owners, they provide valuable advice and practical tips on how to foster diversity and inclusion in the workplace.

Vonahi Security is a cybersecurity company that offers a SaaS platform called vPenTest, which automates network penetration testing. Guests: Ky Tran and Sean Lardo

I give a summary of my experience at the XChange 2023 Conference in Orlando. SonicWall wins the swag contest. I share my Onboarding Etiquette story... subtitled "Don't Touch My Sh*t!"

The Humanize IT Framework is an approach to IT services that prioritizes people over technology. Let's create genuine human connections through better conversations rather than presentations.

How important is billing reconciliation for MSPs? Colin Knox joins the show to explain.

Your Reputation Defines You. Is yours worth talking about? Bobby Gillespie is an author, entrepreneur, scholar, award-winning designer, creative director, and author of "Build Your Brand Like You Give A Shit".

Guests: Kamlesh Srikanth and Sean Lardo

Instant Housecall is a remote IT support platform for small to medium sized businesses, computer technicians, and managed service providers. It allows users to view and control remote PCs and Macs on-demand with no preinstalled software.

Rob Rae has joined Pax8 as Corporate Vice President of Community and Ecosystems.

Join us for an insightful discussion on Diversity, Equity and Inclusion with experts and thought leaders. #diversity #inclusion #technology

The application window is now open for 2023. PitchIT is an annual accelerator program for vendors. It provides an opportunity for vendors to pitch their products or solutions for the MSP space to a panel of experts and investors.

How do you assess and manage compliance risk in your MSP business? Tim Golden with Compliance Risk helps us navigate the compliance landscape.

Jay McBain joins me to talk about the channel ecosystem and the great exponential opportunities there will be for vendors and partners.

How do you test your Wi-Fi? Check out what I like (and don't like) about my new toy, the NetAlly AirCheck G3 Pro.

Live Podcast from January 11, 2023 Guests: Mike Mosher and Steve Lettery with Cinch IT.

If it isn't documented, it didn't happen. Tim Golden with Compliance Risk joins me to chat about the changing landscape of compliance, cyber insurance and their new Policy Documentation as a Service (PDaaS) launching soon.

Your Reputation Defines You. Guest: Bobby Gillespie (Bobby G) with Propr.