IT Business Podcast Episodes

In this episode, I’m hanging out with Joshua Zukerman from Snow Pond Technology up in Maine, and we walk through his 20‑plus‑year journey from pulling cable and fixed wireless to running a boutique MSP. We talk about his client mix, his stack, and how he’s slowly dragging long‑time break‑fix custom…

If you run an MSP or IT services firm, this conversation dives deep into real-world IT operations, cybersecurity strategy, and vendor management. Zach outlines how Net-Tech delivers responsive IT solutions for distributed clients, manages SLAs with demanding users like attorneys and auto dealers, a…

Recorded on-site at ThreatLocker’s Zero Trust World, this episode features Matt Solomon explaining how BetterTracker evolved from Channel Program into a full SaaS and subscription management platform for MSPs. Matt and Marv share examples of nonprofits, enterprises, and co-managed clients where bet…

Uncle Marv checks in from Zero Trust World 2026 in Orlando, sharing a behind-the-scenes sound check from the vendor hall and outlining what attendees can expect from the event. He highlights key sponsors, the intense cybersecurity focus, and plans for recording several on-site episodes over the nex…

CISA’s CIRCIA rules could change how every major incident gets handled—especially for MSPs supporting regulated industries. Uncle Marv breaks down the 72-hour incident reporting clock, the 24-hour ransom payment report, and why MSPs may get pulled into scope sooner than expected.

Landon Beall and Jason Miller from Unbound Digital and Designer Ready join Uncle Marv to unpack why MSPs can’t afford to ignore client websites anymore. They break down ADA/WCAG compliance, real-world security incidents, uptime, and how to turn web design into a flat-fee managed service offering fo…

Uncle Marv reconnects with Steve “DoorToDoor Geek” McLaughlin to revisit the origins of Podnutz, Android App Addicts, and Podnutz Pro, the show that eventually became the IT Business Podcast.

In this conference debrief, Marvin and Eric break down Right of Boom’s security-first MSP focus, longer workshop-style sessions, and why it attracts compliance-driven providers working with FTC, HIPAA, and CMMC requirements. Nick Wolf from Cork joins to explain Cork’s Cyber Score, financial protect…

Tired of reactive MSP chaos? Nancy Henriquez delivers battle-tested wisdom from her book "Break-Fix to Breakthrough," showing how she lived her own advice amid family health crises while restructuring Sibyl Consulting. This episode arms you with the mindset upgrade every IT pro needs to scale witho…

Roddy Bergeron, Sherweb's Cybersecurity Technical Fellow, joins Uncle Marv to flip MSP security from tool-focused to a people-first operating system. They dive into Sherweb's new Cyber MSP Community, vendor onboarding strategies, and real-talk on cyber insurance and outages. MSPs get practical play…

Are you secretly working for your biggest client instead of running your MSP? In this solo Wednesday live show, Uncle Marv unpacks how your largest, loudest client can quietly crush your margins, burn your time, and dictate your entire operation if you’re not careful. Using UPS cutting Amazon and h…

Uncle Marv sits down with Raffi Jamgotchian of Triada Networks to unpack what Zero Trust really means for MSPs and IT providers, beyond just buying another tool. They walk through real-world stories, using ThreatLocker, EDR, ZTNA, Intune, and conditional access, and how to turn “never trust, always…

Uncle Marv welcomes back Zen Rabbit founder Lori Saitz to talk about her shift from digital nomad life to planting roots in Charlotte and intentionally building community. They dig into her work creating internal podcasts for midsize companies, her passion for gratitude and connection, and how pers…

This live episode hits three big MSP realities: clients trying to DIY with ChatGPT, complex hybrid setups with Synology, OneDrive, and shared RDP workstations, and the latest NetAlly 2.9 features that speed up validation and documentation. Plus, Marv shares a fun top‑10 from the M365 outage and pre…

Channel chief Tara Rummer returns to share how ImmyBot is growing as a community‑first company in 2026. She and Uncle Marv dig into leadership planning, AI debates, partner experience, and what it really means to support MSPs without turning every interaction into a sales pitch.

Uncle Marv shares how his “time off” turned into ISP upgrades, copier chaos, and hospital visits, then pivots into practical MSP New Year resolutions. Learn how to stop underpricing, package cybersecurity as its own value, tighten client onboarding, and create a peer mastermind so your MSP can grow…

This episode dives into the first big MSP headline of 2026 as Dave Sobel and Karl Palachuk walk through the acquisition of Small Biz Thoughts by MSP Radio. They unpack the business plan, the future of the SBT community and ITSPU, and how combining battle‑tested playbooks with daily news and analysi…

This episode uses a satirical Top 10 list to spotlight what MSPs will really face in 2026—AI hype, security culture problems, tool sprawl, compliance pressure, and event overload—while driving home that success comes from outcome‑based services, strong processes, and a prepared team.

This special holiday episode is the final live show of the year and the home of the 2025 ITB Podcast Awards, complete with guests, giveaways, and a heartfelt monologue from Uncle Marv. MSP leaders and vendors unpack the year in AI, automation, conferences, swag, hiring, and booth etiquette while ce…

Uncle Marv brings together marketer and lifelong Trekkie Kristin Spiotto, MSP and convention regular Joe Balsarotti, and legendary Star Trek insider Lolita Fatjo for a fast‑moving, story‑packed conversation about Trek and tech. The group explores how Starfleet principles, clear “North Star” goals, …

Uncle Marv breaks down the “Top 10 MSP Billing Blunders” that dig into the billing mistakes MSPs make every month: treating invoicing as an afterthought, giving away work, mismanaging discounts, flat-fee risk, and making it hard for customers to pay.

Ben Wilcox, CTO/CISO at ProArch, joins Uncle Marv to share how a global Microsoft‑first MSP runs cloud modernization, managed security, and AI projects across the Microsoft 365 and Azure ecosystem. Hear how ProArch uses Intune, Azure AD, Defender XDR, Purview, Nerdio, and automation to reduce tooli…

Uncle Marv sits down with Compliance Scorecard’s founder Tim Golden and channel veteran Shanna Utgard to unpack how MSPs can turn compliance from a painful checkbox exercise into a profitable, defensible service offering. They dive into risk conversations, cyber insurance, frameworks like CMMC and …

In this NSITSP Member Spotlight, Uncle Marv sits down with Cameron Brister of Square PlanIT, an MSP based in Monroe, Louisiana, to trace his journey from college intern and web developer to full-time MSP owner. Cameron shares how a long-running side hustle turned into a thriving managed services bu…