IT Business Podcast Episodes

May 22, 2025

History Lessons for Modern Cyber Risk (EP 826)

What do the 300 Spartans, Napoleon, and Silicon Valley startups have in common? Nick Shevelyov explains how lessons from history can empower IT professionals and MSPs to better defend their organizations, communicate with executives, and manage risk in a rapidly evolving digital world.

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May 21, 2025

Surviving MSP Pressure & Burnout (EP 825)

Dawn Sizer of Third Element Consulting joins Uncle Marv for a candid conversation about thriving as an MSP in high-pressure environments. From navigating vendor relationships and industry trends to prioritizing mental health and peer support, Dawn shares actionable insights and a few laughs. Tune i…

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May 14, 2025

TechCon Unplugged Hits the Road (EP 824)

TechCon Unplugged is reinventing itself for 2025, and Paco Lebron joins Uncle Marv to share the inside scoop-along with hard-won lessons on standardizing MSP operations, navigating vendor choices, and building true IT community.

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May 13, 2025

Giant Rocketship: Smarter Ticketing (EP 823)

Giant Rocketship’s Dustin Puryear returns to reveal how AI-driven helpdesk automation can transform MSP operations. From rebalancing workloads and prioritizing VIP clients to the real challenges of integrating with popular platforms, Dustin and Uncle Marv break down what works, what doesn’t, and wh…

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May 7, 2025

Windows 11: Forced Update Alert (EP 822)

Uncle Marv shares a whirlwind week of managing a major client office move in Tampa while navigating personal family emergencies. He breaks down the completion of a challenging Office 365 migration, recounts network troubleshooting headaches-including a mysterious duplicate IP issue-and highlights t…

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April 30, 2025

The Myth of the MSP Easy Button (EP 821)

Uncle Marv tackles the uncomfortable truth that running an IT business is inherently challenging, regardless of size or experience level. Through three recent conversations with IT professionals at different career stages, he illustrates how many are searching for easy solutions in an industry that…

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April 29, 2025

NSITSP Spotlight: Steve Kazan (EP 820)

Steve Kazan, founder of Inner Onion and president of NSITSP, shares his journey from financial analyst to channel chief, offering practical advice for MSPs and international tech companies entering the U.S. market. Kazan emphasizes the long-term approach to success, the power of relationships, and …

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April 24, 2025

NSITSP Spotlight: Keith Nelson (EP 819)

Uncle Marv interviews Keith Nelson, founder of Vistem Solutions and a board member of the National Society of IT Service Providers (NSITSP). Nelson shares his journey from leading large-scale automation projects at shipping ports to building a respected managed service provider (MSP) business.

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April 23, 2025

Boutique MSP Success: Lynn Thames (EP 818)

Uncle Marv welcomes back Lynn Thames of Thames Consulting Group for an honest and insightful conversation about running a boutique MSP. Lynn proves that bigger isn’t always better in the IT world. By focusing on small clients and building a business that fits her life, she’s found both freedom and …

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April 23, 2025

Auvik vs Domotz (EP 817)

This episode kicks off a three-part series comparing two leading network monitoring platforms for MSPs: Auvik and Domotz. Listeners get firsthand insights into what makes each tool shine, how they simplify network management, and which features truly move the needle for IT service providers. This e…

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April 17, 2025

Side Hustle Success Tips with Joan Posivy (EP 816)

Joan Posivy, Side Hustle Hero, reveals what it really takes to turn a side project into a thriving business. Her journey and the stories she shares prove that success is less about waiting for the perfect moment and more about starting, prioritizing, and sticking with it. If you’re looking for hone…

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April 17, 2025

NSITSP Spotlight: Andy Higgins (EP815)

Andy Higgins shares his remarkable journey from international IT consultant to respected MSP owner, revealing how collaboration and standards have shaped his career. He highlights the importance of professionalism, community, and best practices in today’s IT landscape, offering invaluable advice fo…

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April 16, 2025

How Much Is Your MSP Really Worth? (EP814)

Paul Daigle, a veteran MSP advisor, joins Uncle Marv to break down the real-world strategies for understanding and increasing your IT business’s value. The conversation uncovers the most common mistakes MSP owners make, why knowing your business’s worth is essential, and how to use practical tools …

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April 16, 2025

Mind Your Channel Manners (MSP-Vendor Etiquette) EP 813

Uncle Marv pulls back the curtain on the realities of MSP billing and vendor etiquette, sharing candid stories from his own business and inviting the community to weigh in. From handling project billing disputes to navigating tricky vendor calls, this episode is packed with practical advice and a f…

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April 15, 2025

Building Resilient MSPs with David Steele (EP 812)

David Steele, co-founder of Intrada Technologies, shares his 25-year journey from the Y2K era to today’s AI-powered MSP landscape. He reveals how diversification, embracing new technology, and building strong industry relationships have helped his business thrive through changing times. Listeners g…

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April 15, 2025

Overcoming Sales Challenges (EP811)

Robert Gillette from MSP Dojo shares practical strategies to help MSPs strengthen their sales skills, build a cohesive sales engine, and close deals with confidence. Discover how to overcome common sales challenges and apply actionable tips to grow your IT business.

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April 14, 2025

Acronis' Evolution in Cybersecurity (EP 810)

James Abercrombie, Acronis’ technology evangelist, joins Uncle Marv at ASCII Edge Orlando to share how Acronis has transformed from a backup provider into a comprehensive MSP platform. He reveals the latest in automation, disaster recovery, and security, and explains how real-world MSP feedback dri…

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April 14, 2025

Building a True MSP Sales Engine (EP 809)

Sales success for MSPs isn’t just about marketing or scripts—it’s about building a real sales engine and practicing under pressure. Robert Gillette, founder of MSP Dojo, shares how realistic, peer-driven practice and honest self-assessment can transform your sales results and help you close more de…

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April 14, 2025

MSP Success with Acronis Academy (EP 808)

Jon McCarrick reveals how Acronis is reshaping the future of MSP education through its Academy programs, offering vendor-neutral training for technicians and business owners while addressing key industry challenges like hiring shortages and sales inefficiencies. Learn about the evolution of Acronis…

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April 12, 2025

Public Libraries as an IT Niche? Yes! (EP 807)

Lisa Johnson shares how AVC Technology has thrived for over 50 years by embracing change, carving out unique niches like public libraries, and transitioning to a fully remote model post-COVID. She discusses balancing extensive travel with running a business, scaling operations for growth, and the i…

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April 12, 2025

Scaling with Remote Teams (EP 806)

David Stinner, founder of US itek, shares how he transformed his Buffalo-based MSP by embracing flat-rate pricing, compliance-focused services, and a global workforce strategy that includes hiring Filipino tech talent. From overcoming legal battles early in his career to navigating post-pandemic ch…

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April 10, 2025

From PC Builds to MSP Success (EP 805)

David Stinner reveals how he transformed US itek from a hardware-focused business into a thriving MSP over two decades. He discusses the struggles of transitioning customers to managed services, the importance of proactive tools, and how focusing on larger clients led to sustainable growth. This ep…

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April 10, 2025

Scaling IT Services in Small Towns: Ali Johnston (EP 804)

Ali Johnston shares her experiences as an IT business owner balancing hypergrowth and cybersecurity education in Satellite Beach, Florida. She highlights the importance of local trust, the evolving tech landscape on Florida’s Space Coast, and actionable strategies for scaling managed services while…

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April 9, 2025

Inside Uncle Marv’s NetAlly Go Bag (EP 803)

Uncle Marv shares his go-to tools for IT professionals, offering a detailed look at his NetAlly-branded go bag and its essential gadgets for network troubleshooting and testing.

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