IT Business Podcast Episodes

AI or Die: The Future of IT and Jobs (EP 893)
Aug. 13, 2025

AI or Die: The Future of IT and Jobs (EP 893)

In this episode, we discuss the powerful impact AI is having on IT jobs, productivity, and the future workplace, featuring insights from AI expert Chris Champion.

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Speed Up Compliancewith ComplianceAide (EP 892)
Aug. 13, 2025

Speed Up Compliancewith ComplianceAide (EP 892)

Mark Heather returns to share how ComplianceAide has evolved, now supporting over 350 frameworks and advanced integrations. Discover how MSPs can onboard in minutes, automate compliance reports, and turn audit challenges into new service revenue with AI.

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AI-Powered Continuous Authentication (EP 891)
Aug. 12, 2025

AI-Powered Continuous Authentication (EP 891)

Ever wish your computer could lock itself the second you look away? Smart Eye Technology makes that happen with facial, iris, voice, and fingerprint recognition — all in real time. I chat with founder Dexter Caffey about how MSPs can use this Chrome extension or desktop solution to prevent remote a…

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Auvik vs Domotz: Final Roundup (EP 890)
Aug. 11, 2025

Auvik vs Domotz: Final Roundup (EP 890)

After months of interviews, testing, and listener feedback, I finally wrap up my Auvik vs. Domotz series. his episode closes the chapter on the comparison — a project that started in April with MSP guest interviews and continued with direct vendor responses.

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Mizo: Revolutionizing MSP Workflows (EP 889)
Aug. 8, 2025

Mizo: Revolutionizing MSP Workflows (EP 889)

I sit down with Nathanaelle “Nat” Dechenere, co-founder of Mizo, an innovative company dedicated to automating managed service provider (MSP) operations through AI-powered agent technology.

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MSP Owners Group: Culture Over Consolidation (EP 888)
Aug. 6, 2025

MSP Owners Group: Culture Over Consolidation (EP 888)

In this candid episode, Paco LeBron and I dig deep on selling his majority stake in ProdigyTeks, stepping up as CEO at MSP Owners Group, and why culture beats dollars when it comes to building lasting IT businesses.

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MSPs vs Ransomware: Lessons from Check Point (EP 887)
Aug. 6, 2025

MSPs vs Ransomware: Lessons from Check Point (EP 887)

Could ransomware extortion become the new normal? Join me and David Meister as we explore how attackers’ tactics are shifting, why cyber insurance can’t save you, and what Check Point Software is doing to keep managed service providers one step ahead.

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Ubiquiti in 2025: MSP Ready? (EP 886)
July 30, 2025

Ubiquiti in 2025: MSP Ready? (EP 886)

This week, I finally dive into Ubiquiti gear after years on the sidelines, putting their new Dream Machine, G6 cameras, and access points through real-world business tests. Joined by three-time community champ Jason Miller, we tackle the good, the bad, and the downright innovative — from Wi-Fi in c…

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AI as a Service: Synthreo (EP 885)
July 30, 2025

AI as a Service: Synthreo (EP 885)

Gregg Lalle, president of Synthreo, joins me to unpack how their no-code AI platform is driving a major shift for MSPs—empowering us to build branded AI agents, deliver more value to clients, and take full advantage of the AI revolution in managed services.

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Visualizing MSP Workflows with Kanban Power (EP 884)
July 25, 2025

Visualizing MSP Workflows with Kanban Power (EP 884)

Get the inside scoop on how visual boards are revolutionizing ticket and project management in MSPs. Wim Kerkhoff reveals how Top Left’s tools (and mindset shifts) help IT teams get more done, stay less stressed, and double their effective output—with less manual dispatching.

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NSITSP Spotlight: Jason Thomas (EP 883)
July 24, 2025

NSITSP Spotlight: Jason Thomas (EP 883)

Meet Jason Thomas, CEO of JATAG Solutions, as he shares his journey from a solo IT consultant to running a thriving MSP grounded in trust, empathy, and professionalism. We dig into his leadership in the National Society of IT Service Providers and swap stories on elevating standards in our industry.

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SonicWall Unplugged: MRR and No-Commit Contracts (EP 882)
July 23, 2025

SonicWall Unplugged: MRR and No-Commit Contracts (EP 882)

Uncle Marv catches up with Lisa Compton and Julian Agapitos from SonicWall to get the latest on firewall tech, MSP trends, and channel events. Discover how SonicWall’s newest platforms, cyber warranties, and managed services are changing the security game for IT businesses.

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TurboDocx: AI Power for MSP Proposals (EP 881)
July 22, 2025

TurboDocx: AI Power for MSP Proposals (EP 881)

Dive into how TurboDocx supercharges MSP proposals with AI! I catch up with founder Nicolas Fry to explore their all-in-one platform that automates documentation, integrates with your favorite tools, and delivers five free e-signatures a month—helping you win more deals without the paperwork hassle.

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Winning Clients with Automated Pen Testing (EP 880)
July 21, 2025

Winning Clients with Automated Pen Testing (EP 880)

Anup Ghosh from ThreatMate joins me to discuss how MSPs can move security from an overhead cost to a revenue driver, with a deep dive into automated pen testing, AI-powered compliance solutions, and the evolution of threat management.

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Making Compliance Simple for MSPs (EP 879)
July 18, 2025

Making Compliance Simple for MSPs (EP 879)

Dive into my chat with Jared Casner, co-founder of Blacksmith InfoSec, as we unravel how his team is shaking up compliance as a service for MSPs and SMBs. Discover new tools, strategies, and why compliance doesn't have to be a headache!

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AP2T Labs: Rethinking Cybersecurity Awareness (EP 878)
July 17, 2025

AP2T Labs: Rethinking Cybersecurity Awareness (EP 878)

AP2T Labs flips traditional cybersecurity awareness on its head with daily, multi-channel attack simulations and personalized training moments. In my conversation with Reese Tuttle, you’ll hear how their innovative, mission-driven approach is training human resilience—one real-world scam scenario a…

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Build Partnerships, Not Clients (EP 877)
July 16, 2025

Build Partnerships, Not Clients (EP 877)

Kip Fanta from GetInSync returns to share how MSPs can rise above the noise by aligning technology with real business needs, leveraging AI, and building true partnerships—not just selling tools.

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AI Powered QBRs with Strategy Overview (EP 876)
July 15, 2025

AI Powered QBRs with Strategy Overview (EP 876)

Join me as I chat with Alex Markov of Strategy Overview about how their platform is changing the game for MSPs—think AI-powered QBRs, IT Glue integration, and a client portal that puts everything at your fingertips.

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Matchmaking for MSPs: Find My IT Partner (EP 875)
July 14, 2025

Matchmaking for MSPs: Find My IT Partner (EP 875)

Join me as I chat with Skofi about building a “LinkedIn meets Tinder” for managed IT services. Discover how his approach goes far beyond directories, focusing on deep discovery, warm handoffs, and real customer wins for IT providers.

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Smarter Support: HitWit’s AI Advantagen (EP 874)
July 11, 2025

Smarter Support: HitWit’s AI Advantagen (EP 874)

Join me as I explore HitWit’s innovative approach to AI-powered training and customer engagement. Learn how MSPs can leverage AI to boost productivity, deliver lightning-fast support, and position themselves as leaders in the AI transformation.

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AI Sales Coaching for MSPs (EP 873)
July 10, 2025

AI Sales Coaching for MSPs (EP 873)

Discover how NAYAK’s AI-powered platform is helping MSPs overcome sales challenges, boost revenue, and build stronger client relationships with real-time coaching and smart call planning.

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Heather Simek: MSP Life, Lessons & Leadership (EP 872)
July 9, 2025

Heather Simek: MSP Life, Lessons & Leadership (EP 872)

In this episode, I sit down with Heather Simek for a candid conversation about the ever-changing MSP landscape. We tackle big news like Kaseya’s acquisition of TMT, the FTC’s click-to-cancel rule, and the power of community in IT. Heather’s passion and honesty shine as we explore what it really mea…

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Outsourcing Procurement for MSPs (EP 871)
July 9, 2025

Outsourcing Procurement for MSPs (EP 871)

I chat with Rayanne Buchianico of ABC Solutions about her surprising leap into procurement services for MSPs and how her team is changing the game with a human touch.

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Turning Cyber Risk into Revenue (EP 870)
July 8, 2025

Turning Cyber Risk into Revenue (EP 870)

Discover how ThreatCaptain helps MSPs turn cybersecurity risk into financial wins with sales enablement, rapid onboarding, and real-world revenue stories.

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