Uncle Marv’s IT Business Podcast: Practical Business Advice for MSPs and IT Professionals
Uncle Marv’s IT Business Podcast: Practical Business Advice…
Running a managed service provider (MSP) or IT services business takes more than technical expertise. You need to win customers, grow revenue, protect profitability, manage vendors, deliver great service, and keep up with a changing IT industry. That’s where Uncle Marv comes in.

Hosted by longtime IT business owner Marvin Bee, aka Uncle Marv, the IT Business Podcast delivers practical business advice, real-world lessons, candid conversations, and industry insights to help MSP owners, IT service providers, IT consultants, system administrators, and technology professionals run their businesses better, smarter, and faster.

Topics include MSP business growth, pricing and profitability, sales and marketing, managed services operations, cybersecurity, compliance, Microsoft 365, cloud services, automation, service desk efficiency, vendor management, technology stack decisions, and customer relationships.

Hear from experienced MSP owners, IT business leaders, industry experts, and technology vendors about what works, what doesn’t, and what it takes to build a stronger IT business. Get an honest look at industry trends, vendor claims, emerging technologies, and the decisions that affect your customers, your team, and your bottom line.

Whether you’re starting an MSP, growing an established IT services company, managing client networks, or looking for better tools and smarter ways to work, Uncle Marv brings the conversation back to what matters: practical knowledge you can put to work.

Run your business better, smarter, and faster.
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July 25, 2025

Visualizing MSP Workflows with Kanban Power (EP 884)

Visualizing MSP Workflows with Kanban Power (EP 884)
Uncle Marv’s IT Business Podcast: Practical Business Advice for MSPs and IT Professionals
Visualizing MSP Workflows with Kanban Power (EP 884)

Get the inside scoop on how visual boards are revolutionizing ticket and project management in MSPs. Wim Kerkhoff reveals how Top Left’s tools (and mindset shifts) help IT teams get more done, stay less stressed, and double their effective output—with less manual dispatching.

Visual thinkers, this one's for you! On this episode, Wim Kerkhoff walks us through the evolution of project management in the MSP world—starting with sticky notes and ending with an intuitive, web-based Kanban board purpose-built for real IT teams. We talk about integration headaches, boosting technician engagement, and why color-coding and swim lanes can transform how you manage work. You’ll hear success stories, tackle myths about automation and AI, and learn why “making work visible” is more than just a catchy book title—it’s a growth strategy for your business.

Why listen:

  • Find out why visual thinking beats dashboards
  • Actionable MSP management hacks
  • Insights into team morale, burnout, and workflow
  • Secrets of Top Left’s tight PSA integration
  • Learn from real MSP transformation stories
  • How to create daily huddles that boost flow
  • Move your MSP beyond metrics and into action

Guest:

Wim Kerkhoff is the founder and visionary behind Top Left, a Kanban-driven service and project management tool designed for managed service providers. With deep roots in the MSP world and a passion for visual workflows, Wim helps teams tackle chaos and get things done.

Companies, Products & Books Mentioned:

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Wim Kerkhoff Profile Photo
Wim Kerkhoff

Founder & CEO

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