When Your Vendor Becomes Your Problem (EP 1092)
A client asked whether we were affected by a security vulnerability, and my honest answer was, “I don’t know.” That’s not a comfortable place to be, but pretending would be worse. I’m talking through what that question got me thinking about, from applications connected to Microsoft 365 to vendor permissions and whether a successful backup will actually be available when we need it.
I’m also getting a few things off my chest about vendor relationships, including an equipment replacement that became far more frustrating than it needed to be and why sponsorship doesn’t get anyone a free pass on this show. After nearly three decades in business, I’m still finding things I need to do better. My challenge to myself and to you: pick one critical vendor, review its access, and figure out what you’ll do if it has a security incident before that call comes in.
=== Chapters
00:10 MSP Vendor Management: Security, Trust, and Accountability
02:51 PHP Vulnerabilities and Client Security Questions
05:31 Shadow AI and ConnectWise Cloud Backup Risks
07:31 Microsoft 365 App Permissions and Guest Access
12:06 Vendor Security, Least Privilege, and Backup Recovery
19:08 Review Your Critical Vendors Before an Incident
19:40 Windstream Equipment Changes and Communication Problems
26:55 Choosing the Right Vendors for Your MSP
30:48 Podcast Sponsorships, Honest Reviews, and Audience Trust
44:45 Clearing the Air with CyberFox
46:47 The Show’s Mission and Sponsor Support
49:08 When Sponsorship Conflicts with Editorial Independence
=== SPONSORS:
- Technology Partner, NetAlly: https://www.itbusinesspodcast.com/netally/
- Technology Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip
- Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid
- Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready
=== SHOW MUSIC:
- Item Title: Upbeat & Fun Sports Rock Logo
- Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET
- Author Username: AlexanderRufire
- Item License Code: 7X9F52DNML
=== Connect with Uncle Marv
🌐 Website: https://www.itbusinesspodcast.com/
🎙 Host: Marvin Bee
🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ
☕ Support the show: https://ko-fi.com/itbusinesspodcast
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