TechAlign: Better MSP Business Reviews (EP 1056)
Tyler Smith, CEO and Co-Founder of TechAlign, joins the IT Business Podcast to discuss a platform built by MSP professionals to streamline technical alignment reviews and QBRs. TechAlign combines assessments with PSA/RMM data to help IT providers identify client gaps, present recommendations, track remediation, and turn review findings into roadmap and project opportunities.
Guest: Tyler Smith
- Website: https://techalign.app
- LinkedIn: https://www.linkedin.com/in/tyler-smith-5956b8ba/
=== Chapters
- 00:24 Introducing PitchIT 2026 and TechAlign’s Tyler Smith
- 01:58 TechAlign’s five-minute pitch: QBRs and alignment reviews
- 06:45 Why TechAlign was built for MSP workflows
- 08:32 Integrations, backup platforms, and the product roadmap
- 10:25 Early-adopter feedback and customizable assessment workflows
- 12:15 From approved recommendations to implementation tracking
- 13:50 Using QBRs to uncover service and sales opportunities
- 15:31 Identifying technology gaps and creating remediation tickets
- 16:51 MSP branding, custom domains, and client-facing reports
- 18:51 Ideal TechAlign customers and closing thoughts
=== SPONSORS:
- Technology Partner, NetAlly: https://www.itbusinesspodcast.com/netally/
- Technology Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip
- Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid
- Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready
=== SHOW MUSIC:
- Item Title: Upbeat & Fun Sports Rock Logo
- Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET
- Author Username: AlexanderRufire
- Item License Code: 7X9F52DNML
=== Connect with Uncle Marv
🌐 Website: https://www.itbusinesspodcast.com/
🎙 Host: Marvin Bee
🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ
☕ Support the show: https://ko-fi.com/itbusinesspodcast
If you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.