Repeatable AI Revenue for MSPs with Lemhi (EP 1064)
John Harden, Founder & CEO of Lemhi, joins the IT Business Podcast as a PitchIT 2026 participant to discuss turning client AI demand into a repeatable MSP service. Lemhi helps MSPs identify AI opportunities, build client-ready roadmaps, apply governance and enablement, and monitor adoption as an ongoing managed offering rather than a one-off project.
Guest: John Harden
- Website: https://www.lemhi.com/
- LinkedIn: https://www.linkedin.com/in/john-harden/
=== Chapter
- 00:28 AI Revenue Opportunity
- 01:29 Meet John Harden and Lemhi
- 02:58 Lemhi’s Origin Story
- 04:57 Shadow AI and the MSP Opportunity
- 06:00 Building Repeatable AI Offers
- 08:09 Beyond Prebuilt AI Agents
- 09:58 From AI Projects to Recurring Revenue
- 12:50 Why AI Rollouts Fall Short
- 15:15 AI Use Cases for On-Prem Clients
- 17:42 How Lemhi Was Built for MSPs
=== SPONSORS:
- Technology Partner, NetAlly: https://www.itbusinesspodcast.com/netally/
- Technology Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip
- Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid
- Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready
=== SHOW MUSIC:
- Item Title: Upbeat & Fun Sports Rock Logo
- Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET
- Author Username: AlexanderRufire
- Item License Code: 7X9F52DNML
=== Connect with Uncle Marv
🌐 Website: https://www.itbusinesspodcast.com/
🎙 Host: Marvin Bee
🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ
☕ Support the show: https://ko-fi.com/itbusinesspodcast
If you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.
Co-Founder
John Harden is the Co-Founder and CEO of Lemhi, the AI Transformation as a Service platform that gives MSPs a repeatable way to sell, deliver, and govern AI as a managed service across their entire client base. With 17+ years in the MSP industry, from NOC technician to founder, John previously built and exited Saaslio to Auvik in 2022 and went on to lead AI strategy across Auvik. He is a GTIA Member of the Year 2024, GTIA Future Leader 2024, and Chair of the GTIA SaaS Ecosystem Industry Council & Committee Member of the GTIA Gives Philanthropy Committee.
