Uncle Marv’s IT Business Podcast: Practical Business Advice for MSPs and IT Professionals
Uncle Marv’s IT Business Podcast: Practical Business Advice…
Running a managed service provider (MSP) or IT services business takes more than technical expertise. You need to win customers, grow revenue, protect profitability, manage vendors, deliver great service, and keep up with a changing IT industry. That’s where Uncle Marv comes in.

Hosted by longtime IT business owner Marvin Bee, aka Uncle Marv, the IT Business Podcast delivers practical business advice, real-world lessons, candid conversations, and industry insights to help MSP owners, IT service providers, IT consultants, system administrators, and technology professionals run their businesses better, smarter, and faster.

Topics include MSP business growth, pricing and profitability, sales and marketing, managed services operations, cybersecurity, compliance, Microsoft 365, cloud services, automation, service desk efficiency, vendor management, technology stack decisions, and customer relationships.

Hear from experienced MSP owners, IT business leaders, industry experts, and technology vendors about what works, what doesn’t, and what it takes to build a stronger IT business. Get an honest look at industry trends, vendor claims, emerging technologies, and the decisions that affect your customers, your team, and your bottom line.

Whether you’re starting an MSP, growing an established IT services company, managing client networks, or looking for better tools and smarter ways to work, Uncle Marv brings the conversation back to what matters: practical knowledge you can put to work.

Run your business better, smarter, and faster.
Aug. 12, 2026

Nimo: AI Coaching for MSP Teams (EP 1063)

Nimo: AI Coaching for MSP Teams (EP 1063)
Uncle Marv’s IT Business Podcast: Practical Business Advice for MSPs and IT Professionals
Nimo: AI Coaching for MSP Teams (EP 1063)

Danny Suk Brown, President of AppMeetup, joins the PitchIT 2026 series to discuss Nimo, an AI role-play and simulation platform for MSP teams. Nemo helps sales, technical, support, and leadership staff practice real-world client conversations, identify skill gaps, and retain institutional knowledge through repeatable coaching and analytics.

Guest: Danny Suk Brown

=== Chapters

  • 00:36 PitchIT 2026 and Danny Brown of AppMeetup
  • 02:16 Nimo: Solving the MSP employee ramp-up challenge
  • 04:04 Onboarding AI agents with websites and ideal-client profiles
  • 05:09 Pricing, trials, and the MSP revenue case
  • 06:48 AI role-play beyond sales: technical, support, and leadership teams
  • 07:43 Analytics, skill baselines, and measurable business impact
  • 09:55 Continuous coaching, retention, and ROI
  • 13:01 Capturing company IP through AI role-play
  • 15:57 Data handling, cloud access, and deployment options
  • 18:01 Tech-stack integrations and vendor support

=== SPONSORS:

=== SHOW MUSIC:

=== Connect with Uncle Marv

🌐 Website: https://www.itbusinesspodcast.com/
🎙 Host: Marvin Bee
🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ
☕ Support the show: https://ko-fi.com/itbusinesspodcast

If you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

Danny Brown Profile Photo

Danny is a highly sought after technology and leadership speaker with more than 25 years of building organizations and impacting professionals. Danny leads the strategic vision as President of AppMeetup, a leadership development, sales training and coaching firm, with a niche in technology. He is also an author and podcaster, with the Twins Talk it Up program.

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