Videos

May 20, 2024

IT Business Podcast Live

Join me to celebrate some of the best Florida Man tech stories you've never heard. Want to create live streams like this? Check out StreamYard: https://streamyard.com/pal/d/6122570689019904

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May 19, 2024

Pax8 Beyond 2024 Preview with Rob Rae

Rob stops by to give provide a sneak peek into this year's conference. Want to create live streams like this? Check out StreamYard: https://streamyard.com/pal/d/6122570689019904

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May 17, 2024

635 Kaseya's Nadir Merchant - Cooper, Copilot and More

Nadir explains that his primary focus is understanding customer needs and ensuring that Kaseya's product roadmaps address those needs. He emphasizes the importance of building a cohesive ecosystem where different modules work together seamlessly. One of Nadir's key initiatives is the IT Glue Copilot, which leverages AI to automate documentation…

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May 17, 2024

634 Uncle Marv Visits Kaseya - Leaves Without Incident

Marv explains that Kaseya had been inviting him to visit their offices for several months, and he finally accepted their invitation. He clarifies that he was not acquired by Kaseya and that his MSP business and podcast will continue as usual. During the visit, Marv had open and honest discussions…

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May 16, 2024

IT Business Podcast Live

Guest cancelled. Send me a topic to talk about. Want to create live streams like this? Check out StreamYard: https://streamyard.com/pal/d/6122570689019904

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May 15, 2024

633 Time is a Precious Resource

Cable Testing Tools Rant Uncle Marv expresses his frustration with a managed service provider who used a basic continuity tester for cable runs, leading to connectivity issues. He emphasizes the need for proper cable testing and certification tools, especially for companies offering cabling services. Cutting corners and using inadequate tools…

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May 13, 2024

632 Consistent MSP Marketing with Paul Green

Paul identifies two major mistakes: not doing enough marketing and doing it sporadically. He explains that many MSPs start as technicians who get an "entrepreneurial seizure" and launch their own business, but eventually struggle when referrals dry up and they need to market themselves. The second mistake is running one-off…

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May 9, 2024

631 Brook Lee Joins ScalePad as Director of Channel Development

Brook explains that the Director of Channel Development position at ScalePad was an opportunity she couldn't turn down, given the company's leadership, platform, and team. She is excited to work under Eric Torres, VP of Channel, and Luis, Chief Experience Officer, and learn from their expertise in the industry. Her…

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May 8, 2024

630 I Almost Got Sued as an MSP (And How I Avoided It)

Uncle Marv and Bradley Gross begin by discussing a recent lawsuit where an MSP was sued by a law firm client for $1 million due to a breach. They note that while the initial news generated a lot of attention, the case has since gone quiet, with no further updates…

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May 8, 2024

629 Effective MSP Marketing with Taher Hamid

Taher shares that one of the biggest mistakes MSPs make is trying to skip straight to lead generation without first building a strong inbound marketing foundation. He emphasizes that having a professional, conversion-optimized website, active social media presence, and personal branding are crucial for making a great first impression on…

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May 7, 2024

628 Marketing Trends for MSPs (Insights from Matt Rodela)

Matt Rodela, Chief Executive Officer of Tech Marketing Engine, joins me today to discuss the common mistakes he sees MSPs making with their marketing and how to address them. The biggest mistake Matt sees is a lack of a coherent marketing plan - MSPs often try to do everything from…

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May 7, 2024

I Almost Got Sued as an MSP (And How I Avoided It)

Guest: Bradley Gross helps us (me) understand how clear communication with clients can help prevent misunderstandings and disputes that can lead to litigation. Want to create live streams like this? Check out StreamYard: https://streamyard.com/pal/d/6122570689019904

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May 5, 2024

627 Parallels: Remote Access Solutions

We start by discussing Parallels' core product, which still enables running Windows on Mac, but has expanded to support a variety of operating systems and use cases. Chris explains that Parallels is now part of the Alludo group, which also owns other well-known software brands like WinZip, MindManager, and Corel.…

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May 1, 2024

626 Kaseya Connect & Troubleshooting Wi-Fi

The show begins with a commercial for the NetAlly EtherScope NXG, a network analyzer that supports Wi-Fi 6 and 6E. Uncle Marv then introduces the episode, mentioning that he has exclusive news to share. However, he quickly realizes that the news he had - Kaseya's announcement of their new Kaseya…

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May 1, 2024

625 PitchIT 2024 Starts Now

Sean Lardo, the program manager for Pitch It, shares that this year's application process saw a record number of submissions, with a diverse group of vendors applying from various business sectors. While there were concerns about an influx of AI-focused applicants, Lardo notes that the program still attracted a healthy…

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April 30, 2024

PitchIT 2024 Starts Now

The application window has just closed. Get a sneak peek from Sean Lardo about what's on tap this year. Want to create live streams like this? Check out StreamYard: https://streamyard.com/pal/d/6122570689019904

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April 30, 2024

624 Navigating the Hybrid Work Revolution - Beyond Traditional VPNs

The conversation begins with a discussion on the lasting impact of the COVID-19 pandemic on the workforce. According to a survey conducted by Parallels' parent company Alludo, 83% of the workforce is expected to continue working remotely in some capacity. This shift has presented significant challenges for companies that were…

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April 30, 2024

Psst... Big News Over Here

Join the live podcast and catch up on some major news. Want to create live streams like this? Check out StreamYard: https://streamyard.com/pal/d/6122570689019904

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April 24, 2024

623 Mastering Marketing for MSP Growth: Strategies, Challenges, and Metrics with Dave Scott

Uncle Marv kicks off the episode by sharing a story about using his NetAlly EtherScope network tester to troubleshoot a client's fiber internet connection issue, highlighting the value of having the right tools to demonstrate technical expertise. He then introduces his guest, Dave Scott, who has over 20 years of…

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April 23, 2024

622 The Pumpkin Plan for Managed Service Providers

Sean and Dave share the backstory behind writing "The Pumpkin Plan for MSPs." They explain how their personal experiences and mistakes in the industry inspired them to create a book that provides practical, battle-tested advice for managed service providers. The authors emphasize that their goal was not to reinvent the…

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April 22, 2024

Mastering MSP Marketing

Guest: Dave Scott from Scott Growth Strategies Stop wasting money on ineffective marketing! Want to create live streams like this? Check out StreamYard: https://streamyard.com/pal/d/6122570689019904

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April 22, 2024

621 Transform Your Profitability with StackTracker

Introducing Stack Tracker for MSPs Colin Knox explains that StackTracker goes beyond just mapping an MSP's technology stack. It focuses on the reseller aspect of an MSP's business, providing insights into the usage, costs, and profitability of the solutions they are reselling to clients. By pulling in data directly from…

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April 18, 2024

620 Profit First for MSPs: How Lori Hardtke Found Financial Clarity

Lori Hardtke is a solo MSP owner who has been in the IT industry for many years, working in various roles such as IT manager at large companies like Mayo Clinic. Over time, Lori realized that she didn't want the responsibility of managing employees and decided to run her business…

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April 17, 2024

619 Channel Pro Live & Swag Report

Uncle Marv's recap of the Channel Pro Live event Uncle Marv starts by discussing his recent trip to Channel Pro Live in Orlando, Florida. He shares his overall positive impression of the event, noting that the location, accommodations, and Wi-Fi were all satisfactory. The content and speakers were also well-received,…

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