Hanging with Eric and All Things MSP, a group for MSPs, IT companies and vendors who want to join conversations about managed services. Want to create live streams like this? Check out StreamYard: https://streamyard.com/pal/d/6122570689019904
Join us for a star-studded mother of all linkedin lives bringing the top MSP influencers and streamers together to talk about All things MSP, IT Business, being Channel Masters, so MSP's Unplug for a bit and come hang out with @SuperOps and MSP stars! Want to create live streams like…
You're invited to crack the code on our in-house lexicon for the various 'juniors' making waves in the field. (00:09) IT Business Podcast Episode Glossary Not only do I share a story about our friend CJ, the so-called Cisco Junior, I introduce Uncle Marv's ITB glossary for different types of…
Importance of Effective Communication in Business Listen in as we unravel the complex layers of communication and conflict resolution that IT professionals often grapple with when they step away from their machines and into leadership roles. We touch on a variety of challenges that tech experts face, from enhancing their…
Join us for an insightful live stream with Karen Knab, an esteemed executive leadership coach, as we explore the dynamics of assertive leadership in the IT industry.
Leadership Styles and Effective Communication Tune in as we revisit the four predominant leadership styles – aggressive, passive, passive-aggressive, and assertive – and discuss how an assertive approach, which harmonizes honesty with respect, can cultivate a climate of trust and clarity. Our exchange also delves into how feedback, despite its…
The road to successful leadership is paved with exceptional communication skills, and this episode lays out the map. We break down the science behind why we react the way we do and how understanding the four communication styles—aggressive, passive, passive-aggressive, and assertive—can revolutionize our interpersonal relationships. The episode begins with…
Join me as I reconnect with Scott Sanders, founder of the IT Business Owners Group, to explore the thriving community he's built for IT professionals. Since our last conversation in 2019, Scott shares the remarkable organic growth of their Facebook group, which has blossomed into an essential hub for knowledge-sharing…
Scott Sanders, the Founder/President of the IT Business Owners Group. Scott will share insights into creating his community to increase knowledge sharing between MSPs. The community connects business owners, technicians, and vendors.
This episode peels back the layers, revealing how Sonic Wall's recent business moves are reshaping the landscape for MSPs. Michael Creen, a seasoned partner since the days of dial-up, and Michelle Ragusa-McBain, a Sonic Wall visionary, join forces to discuss the game-changing acquisition. Michael and Michelle expressed their excitement about…
SonicWall's acquires Solutions Granted with the goal to enhance its "outside-in" approach and offer a more comprehensive set of services. How will this benefit SonicWall's MSP customers?
We're not just talking tech—we're talking revolution. Juan, taking us through his evolution from an MSP owner to a pivotal role at SuperOps, shares his passion for creating process-driven tools, a vision now being realized within his new tech family. Meanwhile, Nancy, affectionately dubbed the "Queen of the Americas," offers…
In the world of IT, customer experience often plays second fiddle to technical expertise. However, Brittany challenges this notion, emphasizing that every element of a business, from the design of your website to the cadence of your emails, contributes to the overarching melody that is the customer journey. She compares…
Insider Insights with Juan Fernandez and Nancy Henriquez
Jimmy brings an entrepreneurial flair to the table, sharing the fire that drives him and the meticulous process behind preparing a revolutionary product for launch. Jimmy's passion for AI is as infectious as it is illuminating, providing not just a glimpse into the future, but a roadmap for IT providers…
Kelsey was mistakenly nominated as the 'best guest' on a podcast she had never been on. Kelsey's career journey is anything but ordinary, and we unravel the twists and turns that led her to this pivotal moment, examining the fresh responsibilities that come with her leadership role. We also sneak…
We are thrilled to welcome Jimmy Hatzell, CEO and Co-Founder of Hatz AI. Jimmy, a seasoned tech expert and channel marketing professional, will share insights into his latest venture, Hatz AI, and its mission to revolutionize the Managed Service Providers (MSPs) landscape by enabling them to build an AI-as-a-Service business.
CEO Stephen Spiegel joins us to talk about tools to engage and excite your team.
I chat with Steven Spiegel from CrewHu about the importance of employee and client recognition in scaling a business effectively. The conversation also covers the importance of gamification and recognition as separate but complementary strategies to engage employees. We highlight the use of leaderboards, contests, and metrics-focused incentives as part…
Uncle Marv here, kicking off the new year with a jam-packed episode of the IT Business Podcast. Best news so far... my Internet is Comcastic! Join us as we discuss the critical role of networking for MSPs. We explore the essentials of both physical and wireless network infrastructures and the…
Join us as we discuss the critical role of networking for MSPs. We explore the essentials of both physical and wireless network infrastructures and the often-overlooked importance of their proper setup and maintenance. Prepare to have your knowledge base expanded with insights from industry experts like Tom Wyatt, who'll be…
Happy Holidays from Uncle Marv's IT Business Podcast! Enjoy this pictorial view of listeners, supports and vendors of the podcast from 2023. There's too many people to name, but thank you to everyone. We wish you a wonderful holiday season and a prosperous New Year! Music: - Hype For The…
The show is filled with lighthearted conversations, well-wishes, and updates on the personal and professional lives of the guests. They discuss the challenges of hiring, business successes, and personal milestones. The episode is a mix of tech talk, holiday cheer, and reflections on the year. We chat about everything from…
