Uncle Marv’s IT Business Podcast: Practical Business Advice for MSPs and IT Professionals
Uncle Marv’s IT Business Podcast: Practical Business Advice…
Running a managed service provider (MSP) or IT services business takes more than technical expertise. You need to win customers, grow revenue, protect profitability, manage vendors, deliver great service, and keep up with a changing IT industry. That’s where Uncle Marv comes in.

Hosted by longtime IT business owner Marvin Bee, aka Uncle Marv, the IT Business Podcast delivers practical business advice, real-world lessons, candid conversations, and industry insights to help MSP owners, IT service providers, IT consultants, system administrators, and technology professionals run their businesses better, smarter, and faster.

Topics include MSP business growth, pricing and profitability, sales and marketing, managed services operations, cybersecurity, compliance, Microsoft 365, cloud services, automation, service desk efficiency, vendor management, technology stack decisions, and customer relationships.

Hear from experienced MSP owners, IT business leaders, industry experts, and technology vendors about what works, what doesn’t, and what it takes to build a stronger IT business. Get an honest look at industry trends, vendor claims, emerging technologies, and the decisions that affect your customers, your team, and your bottom line.

Whether you’re starting an MSP, growing an established IT services company, managing client networks, or looking for better tools and smarter ways to work, Uncle Marv brings the conversation back to what matters: practical knowledge you can put to work.

Run your business better, smarter, and faster.
June 19, 2026

Nick Ross On Cloud Capsule (EP 1023)

Nick Ross On Cloud Capsule (EP 1023)
Uncle Marv’s IT Business Podcast: Practical Business Advice for MSPs and IT Professionals
Nick Ross On Cloud Capsule (EP 1023)

I sit down with Nick Ross from Cloud Capsule to talk about how he’s helping MSPs automate Microsoft 365 security, compliance, and remediation at scale. We dig into his journey from Pax8 and the T-Minus 365 YouTube channel to building a platform that turns painful tenant assessments into fast, repeatable, evidence-driven security workflows.

Nick Ross joins me live from Pax8 Beyond in Salt Lake City to walk through how Cloud Capsule is changing the way MSPs handle Microsoft 365 security and compliance. We get into the pain of running traditional assessments, chasing Secure Score, and trying to map CIS and other frameworks across hundreds or even thousands of tenants without burning out your team or living in PowerShell all day. Nick explains how Cloud Capsule was born from those real MSP struggles, and how they’re now scanning tenants in about a minute and turning that data into practical guidance MSPs can actually act on.

We also talk about Cloud Capsule’s new remediation capabilities, how they’re avoiding the “one-click chaos” trap, and why they’re focusing on proactive security instead of just reacting to alerts. Nick breaks down their capsule concept for bundling policies by client type, their support for frameworks like CIS, UK Cyber Essentials, Essential 8, and SMB 1001, and how MSPs can use the platform to standardize security without ignoring the nuances and exceptions every client inevitably has. We wrap up with how his T-Minus 365 channel feeds awareness and leads, and why he’s doubling down on content for the MSP community.

=== Chapters

  • 00:24 Cloud Capsule Debut
  • 02:18 Building Microsoft 365 Security
  • 04:29 Remediation Buttons Arrive
  • 06:29 Standing Apart From Competitors
  • 07:39 PAX8 Roots and Reunion
  • 09:26 YouTube Growth Continues
  • 11:48 MSPs First, Enterprises Too
  • 14:16 Capsules for Client Groups
  • 15:14 Closing Thoughts and Booth Invite

=== Guest: Nick Ross

=== Companies / Vendors / Products / Books

=== SPONSORS:

=== SHOW MUSIC:

=== Connect with Uncle Marv

🌐 Website: https://www.itbusinesspodcast.com/
🎙 Host: Marvin Bee
🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ
☕ Support the show: https://ko-fi.com/itbusinesspodcast

If you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

Nick Ross Profile Photo

CEO

Nick Ross is the CEO and co‑founder of CloudCapsule, an MSP‑focused security platform, and a three‑time Microsoft MVP known for his work around Microsoft 365 security and operationalizing CIS controls for service providers.

CloudCapsule is a security platform built specifically for MSPs that lets you assess Microsoft 365 tenants against CIS and other baselines, remediate at scale, and continuously prove outcomes to clients in a single workflow. It focuses on turning assessment data into repeatable security operations and reporting that MSPs can package and sell as managed security services.

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