Frank Colletti on N‑Able Growth (EP 991)
Frank Colletti from N‑Able joins me live at Empower 2026 in Fort Lauderdale to talk about AI, UEM, security, and how MSPs can turn all of this innovation into real, profitable services. We dig into N‑Able’s partner-first strategy, global Empower roadshow plans, and how peers and head nerds are shaping the next wave of MSP growth.
Frank and I sit down at Empower 2026 to unpack where N‑Able is investing, how AI and UEM are reshaping endpoint management, and what that actually means for MSP service catalogs, pricing, and security offerings. We get into the control-plane vision for UEM, the action layer for security, and how N‑Able is using Enzo and its head nerds to turn field lessons into repeatable playbooks and automation MSSPs can actually execute.
We also talk about the human side of the channel: why Frank is still fired up after 23 years, how N‑Able works with 25,000 partners worldwide, and why peer-to-peer sessions at Empower often drive the next set of features and acquisitions. Frank shares how Empower is going on the road, what he’s hearing in one‑on‑one conversations about AI monetization, and why MSPs should be talking AI strategy in every QBR, even if clients haven’t figured out their plan yet.
Chapters
- 00:00 Welcome To Empower 2026 With N‑Able
- 01:05 Introducing Frank Colletti And His Role
- 03:10 Enzo, UEM And The New N‑Able Control Plane
- 05:20 Security, Patching And Actionable Endpoint Management
- 07:00 Head Nerds, Breakout Sessions And Peer Learning
- 08:35 Global MSP Community And Partner Relationships
- 10:05 Empower Roadshow Plans For 2026
- 11:20 N‑Able’s Focus On MSP Monetization And Protection
- 12:40 Acquisitions, Lumen Integration And Security Operations
- 13:50 AI In The SOC And Inside MSP Operations
- 15:10 Guiding Clients On AI Strategy And QBR Conversations
- 16:05 Frank’s 23‑Year Journey And Closing Thoughts
Guest: Frank Colletti, N‑Able
- Website: https://www.n-able.com/
- LinkedIn: https://www.linkedin.com/in/frank-colletti-b06a7917/
Shout-outs
- Chris Massey, N‑Able: https://www.linkedin.com/in/chrismassey/
Companies / Vendors / Products Mentioned
- N‑Able Empower 2026: https://www.n-able.com/empower
- N‑Able University: https://www.n-able.com/partner-success/n-able-u
- Adlumin (security operations integration): https://www.n-able.com/products/adlumin
=== SPONSORS:
- Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlocker
- Technology Partner, NetAlly: https://www.itbusinesspodcast.com/netally/
- Technology Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip
- Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid
- Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready
=== SHOW MUSIC:
- Item Title: Upbeat & Fun Sports Rock Logo
- Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET
- Author Username: AlexanderRufire
- Item License Code: 7X9F52DNML
=== Connect with Uncle Marv
🌐 Website: https://www.itbusinesspodcast.com/
🎙 Host: Marvin Bee
🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ
☕ Support the show: https://ko-fi.com/itbusinesspodcast
If you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.
