Uncle Marv's IT Business Podcast (Products, stories, and tips for the MSP and IT Professional)
Uncle Marv's IT Business Podcast (Products, stories, and ti…
The IT Business Podcast is a show for MSPs (Managed Service Providers) and IT Professionals providing business network support and managed services. Each episode delivers products, stories, and tips that help the MSP and IT Pro run the business better, smarter, and faster, covering everything from pricing and packaging to operations, tools, and service delivery. You’ll hear candid conversations with working MSP owners, system admins, vendors, and industry leaders who share what’s actually working in the field, including hard lessons, success stories, and the occasional “what not to do.” Topics regularly include managed services best practices, cybersecurity and compliance, Microsoft 365 and cloud, automation and documentation, vendor selection and stack building, plus the day-to-day realities of running a modern IT business. Hosted by longtime IT business owner and podcaster Marvin “Uncle Marv” Bee, the show blends real talk, practical advice, and a lighthearted tone so the MSP and IT Pro behind the network can learn, laugh, and get better every week.
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Nov. 12, 2025

The Pax8 Agent Store Revolution with Eric Torres (933)

The Pax8 Agent Store Revolution with Eric Torres (933)
Uncle Marv's IT Business Podcast (Products, stories, and tips for the MSP and IT Professional)
The Pax8 Agent Store Revolution with Eric Torres (933)

Eric Torres of Pax8 reveals how the company’s groundbreaking agent store and managed intelligence initiatives are transforming the MSP landscape. From customizable cloud marketplaces to AI-powered business insights, Eric shares unexpected details about empowering partners with automation and smarter workflows.​

Join Uncle Marv and Eric Torres, VP of Channel and Community Engagement at Pax8, as they break down the latest in AI-powered MSP automation, cloud marketplaces, and the launch of Pax8’s pioneering agent store. Hear how the company is changing the way MSPs deliver value with customizable solutions and managed intelligence.​

Takeaways:

  • Pax8’s agent store enables MSPs to buy, sell, and create automation agents for new revenue streams.
  • Managed intelligence is now a core MSP service, not just a feature; excel by adopting a holistic AI strategy.
  • Guided assessments help MSPs understand and roadmap their journey to becoming managed intelligence providers.
  • Security and user control are central to Pax8’s integration and data management model.
  • Real-world agent success stories include restaurant, hospitality, and event management bots that save hours of manual work.
  • Upcoming curriculum and agent stores are designed to meet MSPs wherever they are on their AI journey.
  • ​Cloud marketplace customization now gives MSPs direct control over client-facing solutions and shopping options.

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