Uncle Marv's IT Business Podcast (Products, stories, and tips for the MSP and IT Professional)
Uncle Marv's IT Business Podcast (Products, stories, and ti…
The IT Business Podcast is a show for MSPs (Managed Service Providers) and IT Professionals providing business network support and managed services. Each episode delivers products, stories, and tips that help the MSP and IT Pro run the business better, smarter, and faster, covering everything from pricing and packaging to operations, tools, and service delivery. You’ll hear candid conversations with working MSP owners, system admins, vendors, and industry leaders who share what’s actually working in the field, including hard lessons, success stories, and the occasional “what not to do.” Topics regularly include managed services best practices, cybersecurity and compliance, Microsoft 365 and cloud, automation and documentation, vendor selection and stack building, plus the day-to-day realities of running a modern IT business. Hosted by longtime IT business owner and podcaster Marvin “Uncle Marv” Bee, the show blends real talk, practical advice, and a lighthearted tone so the MSP and IT Pro behind the network can learn, laugh, and get better every week.
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Oct. 9, 2025

NSITSP Spotlight: Diana Giles, Skyline IT (EP 911)

NSITSP Spotlight: Diana Giles, Skyline IT (EP 911)
Uncle Marv's IT Business Podcast (Products, stories, and tips for the MSP and IT Professional)
NSITSP Spotlight: Diana Giles, Skyline IT (EP 911)

Diana Giles shares her journey from side projects to founding Skyline IT Management and discusses why raising professionalism in IT is crucial for the future.​

This episode explores why professionalism, certification, and ethics matter more than ever in the IT sector. Diana Giles talks about her rise as a recognized industry leader, the transition from side hustle to full-time business, and the benefits of clear communication for IT consultants. Hear insights from Diana’s teaching career and community involvement!​

Diana also demystifies the need for certifications and the impact of evolving industry standards, all while reaffirming the importance of integrity and raising the bar for IT service providers everywhere.​

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Diana Giles Profile Photo
Diana Giles

Owner

Diana Giles is the President and owner of Skyline IT Management, originally established as The Computer Monkey, LLC in 2004. She truly enjoys helping small businesses improve and secure their operations through the proper use of modern technology. Early on, Diana realized she enjoyed being the go-to tech person in the office more than her regular job, so she left to pursue an entry-level tech support position with Teleflora. She eventually traveled to some of the largest florists in the country doing installation and training. Requests for technology services continued after Diana left work to stay home with her kids, so The Computer Monkey began. Diana has a bachelor’s degree in business and master’s degree in Telecommunications Management from Oklahoma State University. She is also the founder of sensiblecyberparenting.com, a free resource website to help parents protect their children online.

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