Uncle Marv’s IT Business Podcast: Practical Business Advice for MSPs and IT Professionals
Uncle Marv’s IT Business Podcast: Practical Business Advice…
Running a managed service provider (MSP) or IT services business takes more than technical expertise. You need to win customers, grow revenue, protect profitability, manage vendors, deliver great service, and keep up with a changing IT industry. That’s where Uncle Marv comes in.

Hosted by longtime IT business owner Marvin Bee, aka Uncle Marv, the IT Business Podcast delivers practical business advice, real-world lessons, candid conversations, and industry insights to help MSP owners, IT service providers, IT consultants, system administrators, and technology professionals run their businesses better, smarter, and faster.

Topics include MSP business growth, pricing and profitability, sales and marketing, managed services operations, cybersecurity, compliance, Microsoft 365, cloud services, automation, service desk efficiency, vendor management, technology stack decisions, and customer relationships.

Hear from experienced MSP owners, IT business leaders, industry experts, and technology vendors about what works, what doesn’t, and what it takes to build a stronger IT business. Get an honest look at industry trends, vendor claims, emerging technologies, and the decisions that affect your customers, your team, and your bottom line.

Whether you’re starting an MSP, growing an established IT services company, managing client networks, or looking for better tools and smarter ways to work, Uncle Marv brings the conversation back to what matters: practical knowledge you can put to work.

Run your business better, smarter, and faster.
Choose your favorite podcast player
Apple Podcasts PocketCasts Overcast Spotify Podcast Addict Amazon Music iHeartRadio PlayerFM TuneIn Audible Castbox Podchaser Goodpods Pandora Audacy Deezer Spreaker
June 10, 2025

SIEM Secrets with ConnectWise (EP 835)

SIEM Secrets with ConnectWise (EP 835)
Uncle Marv’s IT Business Podcast: Practical Business Advice for MSPs and IT Professionals
SIEM Secrets with ConnectWise (EP 835)

From modems to modern security—John Helms, a ConnectWise veteran, shares his journey and the secrets behind building powerful SIEM solutions. Learn how ConnectWise is making security simpler, more integrated, and more effective for MSPs everywhere.

Uncle Marv welcomes John Helms, Director of Product Management for Cybersecurity at ConnectWise, to discuss the latest in MSP security at IT Nation Connect. They cover ConnectWise’s new SIEM—available in Essentials and Pro versions—tailored for MSPs who need either basic monitoring or full-scale integration. John explains how ConnectWise leverages Elastic Security for a seamless, scalable solution, keeping all security tools in one place for MSPs.

John’s career journey is a highlight, tracing his path from early ISP technician to leading product management at ConnectWise. He shares stories about the evolution of IT, the challenges of product management, and the importance of direct feedback from MSPs and engineers. The conversation also touches on the impact of remote work on security, the creative solutions MSPs are building, and the value of keeping everything in a single console.

=== Companies, Products, and Books Mentioned

  • ConnectWise – connectwise.com
  • Microsoft – microsoft.com
  • Pax8 – pax8.com
  • Elastic Security – elastic.co/security
  • ASIO Platform (ConnectWise ASIO) – connectwise.com/platforms/asio

=== SPONSORS

=== MUSIC LICENSE CERTIFICATE

=== Show Information

John Helms
Message