IT Business Podcast Episodes

Uncle Marv shares a whirlwind week of managing a major client office move in Tampa while navigating personal family emergencies. He breaks down the completion of a challenging Office 365 migration, recounts network troubleshooting headaches-including a mysterious duplicate IP issue-and highlights t…

Uncle Marv tackles the uncomfortable truth that running an IT business is inherently challenging, regardless of size or experience level. Through three recent conversations with IT professionals at different career stages, he illustrates how many are searching for easy solutions in an industry that…

Steve Kazan, founder of Inner Onion and president of NSITSP, shares his journey from financial analyst to channel chief, offering practical advice for MSPs and international tech companies entering the U.S. market. Kazan emphasizes the long-term approach to success, the power of relationships, and …

Uncle Marv interviews Keith Nelson, founder of Vistem Solutions and a board member of the National Society of IT Service Providers (NSITSP). Nelson shares his journey from leading large-scale automation projects at shipping ports to building a respected managed service provider (MSP) business.

Uncle Marv welcomes back Lynn Thames of Thames Consulting Group for an honest and insightful conversation about running a boutique MSP. Lynn proves that bigger isn’t always better in the IT world. By focusing on small clients and building a business that fits her life, she’s found both freedom and …

This episode kicks off a three-part series comparing two leading network monitoring platforms for MSPs: Auvik and Domotz. Listeners get firsthand insights into what makes each tool shine, how they simplify network management, and which features truly move the needle for IT service providers. This e…

Joan Posivy, Side Hustle Hero, reveals what it really takes to turn a side project into a thriving business. Her journey and the stories she shares prove that success is less about waiting for the perfect moment and more about starting, prioritizing, and sticking with it. If you’re looking for hone…

Andy Higgins shares his remarkable journey from international IT consultant to respected MSP owner, revealing how collaboration and standards have shaped his career. He highlights the importance of professionalism, community, and best practices in today’s IT landscape, offering invaluable advice fo…

Paul Daigle, a veteran MSP advisor, joins Uncle Marv to break down the real-world strategies for understanding and increasing your IT business’s value. The conversation uncovers the most common mistakes MSP owners make, why knowing your business’s worth is essential, and how to use practical tools …

Uncle Marv pulls back the curtain on the realities of MSP billing and vendor etiquette, sharing candid stories from his own business and inviting the community to weigh in. From handling project billing disputes to navigating tricky vendor calls, this episode is packed with practical advice and a f…

David Steele, co-founder of Intrada Technologies, shares his 25-year journey from the Y2K era to today’s AI-powered MSP landscape. He reveals how diversification, embracing new technology, and building strong industry relationships have helped his business thrive through changing times. Listeners g…

Robert Gillette from MSP Dojo shares practical strategies to help MSPs strengthen their sales skills, build a cohesive sales engine, and close deals with confidence. Discover how to overcome common sales challenges and apply actionable tips to grow your IT business.

James Abercrombie, Acronis’ technology evangelist, joins Uncle Marv at ASCII Edge Orlando to share how Acronis has transformed from a backup provider into a comprehensive MSP platform. He reveals the latest in automation, disaster recovery, and security, and explains how real-world MSP feedback dri…

Sales success for MSPs isn’t just about marketing or scripts—it’s about building a real sales engine and practicing under pressure. Robert Gillette, founder of MSP Dojo, shares how realistic, peer-driven practice and honest self-assessment can transform your sales results and help you close more de…

Jon McCarrick reveals how Acronis is reshaping the future of MSP education through its Academy programs, offering vendor-neutral training for technicians and business owners while addressing key industry challenges like hiring shortages and sales inefficiencies. Learn about the evolution of Acronis…

Lisa Johnson shares how AVC Technology has thrived for over 50 years by embracing change, carving out unique niches like public libraries, and transitioning to a fully remote model post-COVID. She discusses balancing extensive travel with running a business, scaling operations for growth, and the i…

David Stinner, founder of US itek, shares how he transformed his Buffalo-based MSP by embracing flat-rate pricing, compliance-focused services, and a global workforce strategy that includes hiring Filipino tech talent. From overcoming legal battles early in his career to navigating post-pandemic ch…

David Stinner reveals how he transformed US itek from a hardware-focused business into a thriving MSP over two decades. He discusses the struggles of transitioning customers to managed services, the importance of proactive tools, and how focusing on larger clients led to sustainable growth. This ep…

Ali Johnston shares her experiences as an IT business owner balancing hypergrowth and cybersecurity education in Satellite Beach, Florida. She highlights the importance of local trust, the evolving tech landscape on Florida’s Space Coast, and actionable strategies for scaling managed services while…

Uncle Marv shares his go-to tools for IT professionals, offering a detailed look at his NetAlly-branded go bag and its essential gadgets for network troubleshooting and testing.

Karl Palachuk, a trailblazer in managed services and founder of NSITSP, joins Uncle Marv to discuss how IT professionals can elevate their industry through ethics, education, and advocacy. He highlights the importance of professional standards, the challenges posed by legislation, and actionable st…

David Geiger recounts his transformation from part-time IT consultant to full-time MSP owner at Spur IT Services in Newport Ritchie, Florida. He discusses the hurdles of scaling his business, the value of community outreach, and the delicate balance between using contractors and employees.

Mike Walters discusses the evolution of Action1 from a simple idea to a powerful patch management platform that challenges industry norms. With its focus on usability, security, and scalability, Action1 offers MSPs and enterprises an easy way to manage endpoints while addressing vulnerabilities acr…

Laura Casper discusses how Link Tech Computer Services has thrived for 30 years by prioritizing client relationships, adapting to challenges like hurricanes, and delivering reliable IT solutions for small businesses. Her insights on disaster recovery, cybersecurity, and balancing business growth wi…