Uncle Marv’s IT Business Podcast: Practical Business Advice for MSPs and IT Professionals
Uncle Marv’s IT Business Podcast: Practical Business Advice…
Running a managed service provider (MSP) or IT services business takes more than technical expertise. You need to win customers, grow revenue, protect profitability, manage vendors, deliver great service, and keep up with a changing IT industry. That’s where Uncle Marv comes in.

Hosted by longtime IT business owner Marvin Bee, aka Uncle Marv, the IT Business Podcast delivers practical business advice, real-world lessons, candid conversations, and industry insights to help MSP owners, IT service providers, IT consultants, system administrators, and technology professionals run their businesses better, smarter, and faster.

Topics include MSP business growth, pricing and profitability, sales and marketing, managed services operations, cybersecurity, compliance, Microsoft 365, cloud services, automation, service desk efficiency, vendor management, technology stack decisions, and customer relationships.

Hear from experienced MSP owners, IT business leaders, industry experts, and technology vendors about what works, what doesn’t, and what it takes to build a stronger IT business. Get an honest look at industry trends, vendor claims, emerging technologies, and the decisions that affect your customers, your team, and your bottom line.

Whether you’re starting an MSP, growing an established IT services company, managing client networks, or looking for better tools and smarter ways to work, Uncle Marv brings the conversation back to what matters: practical knowledge you can put to work.

Run your business better, smarter, and faster.
Sept. 11, 2022

432 Send A Declination Notice, Not A Waiver

432 Send A Declination Notice, Not A Waiver
Uncle Marv’s IT Business Podcast: Practical Business Advice for MSPs and IT Professionals
432 Send A Declination Notice, Not A Waiver

Guest: Bradley Gross

My good friend Brad helps me close out the ASCII Miami trip by reminding IT companies what they should doing, and most are not, when it comes to contracts. Bradley's presentation twice this year was decided into two parts. Both talked about where MSPs are at risk when it comes to their MSA Agreements. He covers many different areas such as declination letters vs waivers, ambiguous phrases, and why attorneys can argue the same clause both ways.

Website: https://bradleygross.com/

ASCII MSP Success Summits: https://asciievents.com/

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Join us in Chicago for Techcon Unplugged: September 16-18, 2022

Tech Marketing Engine was last year's Swag Winner. Can they defend their title?

Techcon Unplugged: https://techconunplugged.com/

Use discount code ITBP75OFF and save $75 off the ticket price.

=== Show Information

Web Page: https://www.itbusinesspodcast.com/

Host: Marvin Bee (marvin@itbusinesspodcast.com)

=== Support the Show

Uncle Marv’s Amazon Store: https://amzn.to/3EiyKoZ

Become a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?

One-Time Donation: https://www.buymeacoffee.com/unclemarv

Bradley Gross Profile Photo

Bradley Gross is the founding partner of the Law Office of Bradley Gross, P.A., a law firm that specializes in transactions involving technology service providers, VARs, technology solution resellers, cloud solution providers, IT professionals and technology companies worldwide. Bradley is one of the leading international legal authorities in the area of managed service provider transactions and has been named on fourteen occasions to the national list of ‘Super Lawyers’ in the area of IT & Technology Law. Having counseled thousands of MSPs across the country, Brad has "seen it all and done it all" when it comes to managed service transactions. Brad also runs the Technology Bradcast podcast, covering security, licensing and contract issues for MSPs.

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