Uncle Marv’s IT Business Podcast: Practical Business Advice for MSPs and IT Professionals
Uncle Marv’s IT Business Podcast: Practical Business Advice…
Running a managed service provider (MSP) or IT services business takes more than technical expertise. You need to win customers, grow revenue, protect profitability, manage vendors, deliver great service, and keep up with a changing IT industry. That’s where Uncle Marv comes in.

Hosted by longtime IT business owner Marvin Bee, aka Uncle Marv, the IT Business Podcast delivers practical business advice, real-world lessons, candid conversations, and industry insights to help MSP owners, IT service providers, IT consultants, system administrators, and technology professionals run their businesses better, smarter, and faster.

Topics include MSP business growth, pricing and profitability, sales and marketing, managed services operations, cybersecurity, compliance, Microsoft 365, cloud services, automation, service desk efficiency, vendor management, technology stack decisions, and customer relationships.

Hear from experienced MSP owners, IT business leaders, industry experts, and technology vendors about what works, what doesn’t, and what it takes to build a stronger IT business. Get an honest look at industry trends, vendor claims, emerging technologies, and the decisions that affect your customers, your team, and your bottom line.

Whether you’re starting an MSP, growing an established IT services company, managing client networks, or looking for better tools and smarter ways to work, Uncle Marv brings the conversation back to what matters: practical knowledge you can put to work.

Run your business better, smarter, and faster.
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July 16, 2026

Uncle Marv’s MSP Confessions (EP 1045)

Uncle Marv’s MSP Confessions (EP 1045)
Uncle Marv’s IT Business Podcast: Practical Business Advice for MSPs and IT Professionals
Uncle Marv’s MSP Confessions (EP 1045)

I open up about what’s been happening with my family, how it’s affected my focus, and why I’m choosing to put family first while still showing up for the MSP community. I also own up to some recent missteps around ThreatLocker, Microsoft updates, vendor calls, DNS changes, and even past data loss, using them to talk about accountability, respect, and culture in our industry.

I start by sharing a real-life update on my mom’s health and how that’s pulled my attention away from work and the podcast, because I believe family and personal life have to come before business—even when you run an MSP and a show that people count on. I talk honestly about what it feels like to keep pushing through while your head isn’t fully in the game, and why I’m finally letting the community in on what I’ve been dealing with.

From there, I walk through several “confessions”: clarifying what I said about ThreatLocker and Microsoft updates after testing and confirming the issue was on my side, admitting my part in vendors calling my wife’s cell, apologizing for missing a DNS change email, and even revisiting an early-2000s server incident where I lost customer data before I truly understood that RAID is not backup. Those stories lead into a bigger conversation about how rarely IT pros simply say “I’m sorry,” how cliquish some peer groups and conferences have become, and how often MSPs oversell managed services and security stacks while under-delivering on real outcomes. I also touch on vendor and swag booth etiquette, podcast etiquette, and why community still matters more to me than endpoint counts or flashy growth.

=== Chapters

  • 00:59 Wednesday Show Opener
  • 02:48 Family Comes First
  • 05:23 Clarifying Past Comments
  • 09:43 Vendor Etiquette Explained
  • 14:59 Customer Apology Story
  • 23:32 Peer Groups and Cliques
  • 27:55 Managed Services Reality
  • 32:14 Swag Booth Etiquette
  • 36:39 Podcast Etiquette
  • 37:51 Community Matters Most
  • 39:58 Closing and Sponsors

=== Companies / Vendors / Products / Books

=== SPONSORS:

=== SHOW MUSIC:

=== Connect with Uncle Marv

🌐 Website: https://www.itbusinesspodcast.com/
🎙 Host: Marvin Bee
🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ
☕ Support the show: https://ko-fi.com/itbusinesspodcast

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