Uncle Marv’s IT Business Podcast: Practical Business Advice for MSPs and IT Professionals
Uncle Marv’s IT Business Podcast: Practical Business Advice…
Running a managed service provider (MSP) or IT services business takes more than technical expertise. You need to win customers, grow revenue, protect profitability, manage vendors, deliver great service, and keep up with a changing IT industry. That’s where Uncle Marv comes in.

Hosted by longtime IT business owner Marvin Bee, aka Uncle Marv, the IT Business Podcast delivers practical business advice, real-world lessons, candid conversations, and industry insights to help MSP owners, IT service providers, IT consultants, system administrators, and technology professionals run their businesses better, smarter, and faster.

Topics include MSP business growth, pricing and profitability, sales and marketing, managed services operations, cybersecurity, compliance, Microsoft 365, cloud services, automation, service desk efficiency, vendor management, technology stack decisions, and customer relationships.

Hear from experienced MSP owners, IT business leaders, industry experts, and technology vendors about what works, what doesn’t, and what it takes to build a stronger IT business. Get an honest look at industry trends, vendor claims, emerging technologies, and the decisions that affect your customers, your team, and your bottom line.

Whether you’re starting an MSP, growing an established IT services company, managing client networks, or looking for better tools and smarter ways to work, Uncle Marv brings the conversation back to what matters: practical knowledge you can put to work.

Run your business better, smarter, and faster.
Sept. 30, 2021

Podnutz Pro #363: Build a Better QBR Process

Podnutz Pro #363: Build a Better QBR Process
Uncle Marv’s IT Business Podcast: Practical Business Advice for MSPs and IT Professionals
Podnutz Pro #363: Build a Better QBR Process

Guest: Alex Farling with Lifecycle Insights; the automated QBR reporting and Risk Assessment platform.
Website: https://lifecycleinsights.io/

Guest: Alex Farling with Lifecycle Insights – the automated QBR reporting and Risk Assessment platform.

Website: https://lifecycleinsights.io/

======= Items Discussed in Tonight’s Show

Good to Great, by Jim Collins and Harper Audio: https://amzn.to/3AX8ez4

Building a StoryBrand by Donald Miller: https://amzn.to/39NDAMX

Blue Ocean Strategy, Expanded Edition by W. Chan Kim: https://amzn.to/3okQZnW

“If I were Starting an MSP in 2021…”: https://tinyurl.com/nwuv5s3r

Hey MSP – You’re not a Doctor, and you don’t want to be one: https://tinyurl.com/4h8yayuy

Windows 11 TMP requirements causes headaches: https://tinyurl.com/zahndnke

Florida Man uses trash bin to capture alligator: https://tinyurl.com/4nrwp9e5

Jo Dee Messina – My Give a Damn’s Busted: https://tinyurl.com/4m2h4bju

======= Upcoming Conferences

ASCII MSP Success Summit 2021: https://asciievents.com/

DattoCon – A Virtual Experience: https://www.dattocon.com/

======= Sponsors & Affilitates:

Presenting Sponsor – NetAlly: https://www.netally.com/

Live Video Sponsor – Computers Done Right: https://computersdoneright.com/

======= Corporate Patrons

Computers Done Right: https://computersdoneright.com/

======= Show Information

Web Page: www.podnutzpro.com

Host: Marvin Bee (marvin@podnutz.com)

ITunes: https://itunes.apple.com/us/podcast/podnutz-pro/id404500656?mt=2#

RSS: http://feeds.feedburner.com/podnutzpro

======= Support the Show

Uncle Marv’s Amazon Store: https://amzn.to/3EiyKoZ

Patreon: https://www.patreon.com/podnutzpro

Donate using PayPal: https://www.paypal.com/donate?hosted_button_id=VJNEJWGK3JAXJ

Buy Me a Coffee: https://www.buymeacoffee.com/unclemarv

Eric Arduini GoFundMe – https://www.gofundme.com/f/help-eric-arduini-and-family

Podnutz Pro and MB Systems participate in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.

======= Show Music

Whip Game: Artist C.J. Harris

ASCAP Account 40000754

Alex J. Farling Profile Photo

CCXO

Alex Farling, Chief Customer Experience Officer, of Lifecycle Insights ran an MSP for 16.5 years. The sign above his desk read, "If you have to do it twice, automate it." That is what lead to the development of Lifecycle Insights - the automated QBR reporting and Risk Assessment platform. If Alex isn't Lifecycling, he can be found on a volleyball court or eating crabs by the pool with his fiancee and puppy.

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