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Director
Michelle Coombs is transforming how MSPs and large IT teams deliver support through Oprising - the first comprehensive platform built specifically for IT Service Improvement. After 25+ years in ITSM, she identified a fundamental problem: both MSPs and internal IT teams were operating in the Wild West, blind to their own gaps and vulnerabilities.
Michelle is shifting the industry conversation from "how do we sell more?" to "how do we deliver better?" With a goal to help 350,000 IT businesses and teams by 2032, she's on a mission to prove that operational maturity isn't a luxury - it's a competitive necessity.
