Uncle Marv's IT Business Podcast (Products, stories, and tips for the MSP and IT Professional)
Uncle Marv's IT Business Podcast (Products, stories, and ti…
The IT Business Podcast is a show for MSPs (Managed Service Providers) and IT Professionals providing business network support and managed services. Each episode delivers products, stories, and tips that help the MSP and IT Pro run the business better, smarter, and faster, covering everything from pricing and packaging to operations, tools, and service delivery. You’ll hear candid conversations with working MSP owners, system admins, vendors, and industry leaders who share what’s actually working in the field, including hard lessons, success stories, and the occasional “what not to do.” Topics regularly include managed services best practices, cybersecurity and compliance, Microsoft 365 and cloud, automation and documentation, vendor selection and stack building, plus the day-to-day realities of running a modern IT business. Hosted by longtime IT business owner and podcaster Marvin “Uncle Marv” Bee, the show blends real talk, practical advice, and a lighthearted tone so the MSP and IT Pro behind the network can learn, laugh, and get better every week.
Feb. 23, 2023

478 Streamline Incident Response with AlertOps

478 Streamline Incident Response with AlertOps
Uncle Marv's IT Business Podcast (Products, stories, and tips for the MSP and IT Professional)
478 Streamline Incident Response with AlertOps

Guests: Kamlesh Srikanth and Sean Lardo

AlertOps is a comprehensive incident management software platform that helps organizations streamline their incident response process, minimize downtime, and improve operational efficiency.

AlertOps can help an MSP scale by quickly mobilizing and activating the right response with rapid and automated escalation policies with features such as live-call routing 24/7, on-call schedule management, and advanced escalation policies.

AlertOps was named the winner of ConnectWise's 2022 PitchIT Accelerator Program. The program is designed to showcase potential offerings that could be built or integrated into the ConnectWise platform. AlertOps offers a real-time, intelligent, automated alert management and response orchestration tool for MSPs to maximize the efficiency of their service desk.

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AlertOps Website: https://alertops.com/

ConnectWise Pitch IT 2023: https://www.connectwise.com/theitnation/pitchit

Florida Man: https://tinyurl.com/2p85fzr8

Kamalesh Srikanth Profile Photo

Head of Customer Experience

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