Videos

Oct. 20, 2022

What happens after the conference?

The notes. The business cards. The swag. The vendor calls. I've got some thoughts... and so do my friends.

View more
Oct. 15, 2022

447 ASCII in Dallas Texas, Day 1

=== Guests for this show Josh Liberman, Net Sciences Inc: https://www.netsciences.com/ Michael Crean, Solutions Granted: https://solutionsgranted.com/ Matt Foreman, Local Circuit: https://www.thelocalcircuit.com/ • Help bring clean water to the world: https://gen1project.org/ Zach Calloway, Blue Ridge Technology: https://www.blueridge.tech/ Diana Giles, Skyline IT Management: https://skylineitmgmt.com/ ===== Donate to Hurricane Ian Relief: • https://www.floridadisaster.org/…

View more
Oct. 13, 2022

IT Business Podcast - Live

Liz Pifko returns to answer all your legal questions about the most important legal services (like contracts) for entrepreneurs and small businesses. ===== Not ready for a custom MSA? Get all the essential legal documents you need at https://renegadelegal.co/msp - Save $500 with Discount Code "ITB2022" On this episode, Liz…

View more
Oct. 6, 2022

Synology Live - Ask Me Anything

Guest: Doug Ricketts

View more
Oct. 5, 2022

443 The Power of Referral Partners

Donate to Hurricane Ian Relief: • https://www.floridadisaster.org/ • https://www.redcross.org/donate/homepage4.html/ ===== Links for things mentioned in this episode • Chris Moroz, Your IT (https://yourit.com/) • The Tech Tribe: https://thetechtribe.com/ • Paul Green, MSP Marketing: https://www.paulgreensmspmarketing.com/ • Blackpoint Cyber: https://blackpointcyber.com/ • Defendify: https://www.defendify.com/ • CyberGuard360: https://cg360.co/ ===== Other Links Sign up for…

View more
Oct. 3, 2022

442 Is Synology MSP Friendly?

*** LIVE SHOW - Wednesday, October 5 at 8 PM Eastern: https://youtu.be/Of4QPgGMMbA Join us to see Synology in action and ask questions. === This episodes takes a look at Active Insight, CMS (Central Management System) and the C2 Console. All of these provide portals for you to monitor and manage…

View more
Oct. 2, 2022

441 The Business Case for Synology... Continued

*** LIVE SHOW - Wednesday, October 5 at 8 PM Eastern: https://youtu.be/Of4QPgGMMbA Join us to see Synology in action and ask questions. === On this show, we discussed Synology's File Station to administer and manager shared folders and files. There is also encryption which is mandatory for a compliance environment.…

View more
Sept. 29, 2022

Syncro - Ask Me Anything

It's been a busy year for new CEO Emily Glass! Special Guest: Ian Alexander, Co-Founder and Channel Chief

View more
Sept. 28, 2022

Pop Up Podcast

Hurricane Ian is here… so guess who came to dinner.

View more
Sept. 22, 2022

How to Succeed with Systems Part 2

Khadirah Muhammad helps business owners grow their companies through tech systems and automation. Show Page: https://www.itbusinesspodcast.com/436 ===== Khadirah and I met after her first appearance on the podcast to review productivity tips using Zapier. Instead, we ended up talking about a CRM platform that I could use to combine several…

View more
Sept. 15, 2022

Techcon Unplugged... The Road to Chicago

A podcast party as we prepare to attend Techcon Unplugged in Chicago. Guests: Diana Giles, Tom Bull, Jason and Rachel Miller Episode Page: https://www.itbusinesspodcast.com/434 ===== Synology: https://www.synology.com/en-us Drobo Data Storage: https://www.drobo.com/ ===== Diana Giles, Skyline IT Management: https://skylineitmgmt.com/ Tom Bull, Two River Computer: https://www.tworivercomputer.com/ Jason and Rachel Miller, Unbound Digital:…

View more
Sept. 14, 2022

434 Techcon Unplugged - Road to Chicago

Guests: Diana Giles, Tom Bull, Jason and Rachel Miller ===== Synology: https://www.synology.com/en-us Drobo Data Storage: https://www.drobo.com/ ===== Diana Giles, Skyline IT Management: https://skylineitmgmt.com/ Tom Bull, Two River Computer: https://www.tworivercomputer.com/ Jason and Rachel Miller, Unbound Digital: https://www.unbounddigital.net/ ===== Join us in Chicago for Techcon Unplugged: September 16-18, 2022 Tech Marketing Engine…

View more
Sept. 11, 2022

432 Send A Declination Notice, Not A Waiver

My good friend Brad helps me close out the ASCII Miami trip by reminding IT companies what they should doing, and most are not, when it comes to contracts. Bradley's presentation twice this year was decided into two parts. Both talked about where MSPs are at risk when it comes…

View more
Sept. 8, 2022

Splashtop: Not Your Parent's Remote Access Software

Guest: Justin Windsor, Channel Chief

View more
Sept. 5, 2022

429 Looking Ahead with Zorus

I was able to steal Ian away from the vendor booth and chat about about "net-new products" that we should be looking at with our clients. Zorus provides best-in-class cybersecurity products to MSP partners to help them grow their business and protect their clients. Website: https://zorustech.com/ ASCII MSP Success Summits:…

View more
Sept. 3, 2022

427 Splashtop: Not Your Parent's Remote Support Software

Splashtop now has two programs where you can provide remote support as an MSP or a Help Desk Service with attended on-demand remote support. If you have any of the RMM tools mentioned below, Splashtop is integrated! • Datto • Naverisk • Atera • Ninja • Ivanti Website: https://www.splashtop.com/ Business…

View more
Sept. 1, 2022

Happy Anniversary To Me!

Instead of taking my wife to dinner... I'm here with you. Holla! My 20 Year Anniversary Video on The Facebook: https://tinyurl.com/r4enxpxv ===== Other stuff discussed tonight: : My time at the ASCII conference in Miami. : My client that had water in the server room : Malwarebytes Toolset, ===== I…

View more
Aug. 31, 2022

425 Happy Anniversary To Me

My 20 Year Anniversary Video on The Facebook: https://tinyurl.com/r4enxpxv ===== Other stuff discussed tonight: : My time at the ASCII conference in Miami. : My client that had water in the server room : Malwarebytes Toolset, ===== I received a laptop to review from Refurb Connection. I hope to fire…

View more
Aug. 30, 2022

424 ASCII Live with Carbon Systems

Carbon Systems provides servers and workstations built for small business. They only work with partners and provide a simple way for IT pros to buy, provision and support business-ready hardware. ===== Website: https://www.carbonsys.com/ ===== Join me in Chicago for Techcon Unplugged: September 16-18, 2022 Tech Marketing Engine was last year's…

View more
Aug. 25, 2022

421 ASCII Success Summit - Welcome to Miami

Alan and I start off a series of onsite interviews with CEOs, Vendors and Tech Friends at ASCII's 2022 MSP Success Summit in Miami, Florida. ASCII recently started a virtual peer group called Spark. Spark will be a part of ASCII Insider, where members have deeper interaction with peers to…

View more
Aug. 18, 2022

Summer Tech Series: Buen Camino!

Tom Bull did more than take a vacation. He walked the Camino de Santiago. Hear his personal and professional preparation, and his ongoing pilgrimage. Podcast Episode & Show Notes: https://www.itbusinesspodcast.com/419

View more
Aug. 17, 2022

419 Summer Tech Series: Buen Camino

Every business owner needs some time away. Six weeks is a long time to walk away, but Tom did it. He was able to leave his business in a place where it could function completely without him. Imagine trying to create an SOP (Standard Operating Procedure) Manual for yourself. Tom…

View more
Aug. 13, 2022

418 Tech Marketing Engine - Road to Chicago

Get a clean and professional website for your IT business. Tech Marketing Engine has a complete toolbox to help with your organic online marketing as well. Website: https://www.techmarketingengine.com/ ===== Join us in Chicago for Techcon Unplugged: September 16-18, 2022 Tech Marketing Engine was last year's Swag Winner. Can they defend…

View more
Aug. 13, 2022

417 On the Road with Dark Cubed

Dark Cubed provides automated threat detection and blocking for your clients. Dark Cubed: https://darkcubed.com/ Schedule a demo here: https://darkcubed.com/schedule-a-demo-2 Bigfoot Festival: https://hockinghillsbigfoot.com/ ===== Matt Lee's Beard Challenge: https://cybermattlee.com/shave-that-beard Donate here – https://go.cybermattlee.com/gofundme ===== Join us in Chicago for Techcon Unplugged: September 16-18, 2022 Techcon Unplugged (https://tinyurl.com/3rpbw9sj) : https://techconunplugged.com/ Use discount…

View more