Rob Rae Unpacks Managed Intelligence (EP 942)
Rob Rae, Pax8’s Vice President of Community, joins Uncle Marv to explore the shift from MSPs to Managed Intelligence Providers, revealing how AI-driven platforms, playbooks, and industry events are rapidly changing the IT channel landscape. Listeners gain firsthand insight into community building, Pax8’s AI initiatives, and event strategy.
Presented by Thread — the AI-powered service desk transforming MSP support, automation, and productivity for today’s IT leaders.
https://www.itbusinesspodcast.com/thread/
Rob Rae breaks down the next era for IT businesses—Managed Intelligence Providers. Learn about real-world AI adoption, Pax8’s industry playbooks, and how events shape the MSP future. Rob uncovers the secrets behind Pax8’s AI Store, best practices for community-building, and strategies for MSPs to embrace AI-driven business opportunities—plus exclusive insights from top industry events.
Takeaways:
- Understand the transition from MSPs to Managed Intelligence Providers (MIP)
- Explore Pax8's process for adopting and integrating AI solutions
- Learn from Pax8’s community strategies and partner best practices
- Get details on the agentic inflection point report and managed intelligence playbook
- Hear the latest on Pax8’s AI marketplace/AI Store rollout
- Discover practical advice for hosting and growing industry events
- Benefit from engaging analogies and tips for translating tech to clients
- Pick up event planning lessons and insights from top IT conferences
- Listen to memorable moments, from celebrity guests to behind-the-scenes stories
- See how global MSP knowledge sharing drives innovation
Links for People, Places and Things:
- Pax8: https://www.pax8.com
- IT Nation: https://itnation.connectwise.com/
- Kaseya (reference): https://www.kaseya.com
- XChange Event: https://www.thechannelco.com/xchange
- Black Point Cyber: https://blackpointcyber.com
- Salt Lake City Convention Center: https://www.visitsaltlake.com/meetings/convention-center/
- Austin McChord: https://www.linkedin.com/in/mcchord/
- Neil deGrasse Tyson (reference): https://www.haydenplanetarium.org/tyson/
SPONSORS:
- Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlocker
- Legacy Partner, NetAlly: https://www.itbusinesspodcast.com/netally/
- Internet Provider, Rythmz: https://www.itbusinesspodcast.com/rythmz
- Production Gear Partner, Liongard: https://www.itbusinesspodcast.com/liongard
- Travel Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip
- Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid
- Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready
SHOW MUSIC:
- Item Title: Upbeat & Fun Sports Rock Logo
- Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET
- Author Username: AlexanderRufire
- Item License Code: 7X9F52DNML
SHOW INFORMATION:
- Website: https://www.itbusinesspodcast.com/
- Host: Marvin Bee
- Uncle Marv’s Amazon Store: https://amzn.to/3EiyKoZ
- Become a monthly supporter: https://ko-fi.com/itbusinesspodcast