MSP Life with Corey Kirkendoll (EP 842)
Corey Kirkendoll shares his journey as an MSP leader, offering practical advice on technology adoption, team management, and conference strategy. Learn how to avoid shiny object syndrome, leverage AI for operational efficiency, and create a culture of documentation and customer service excellence.
Uncle Marv and Corey Kirkendoll explore the latest developments in managed IT, from the impact of AI and automation to the importance of community and collaboration. They discuss memorable moments from recent conferences, including IT Nation Secure and Pax8 Beyond, and share insights on how to navigate information overload and make strategic technology choices. Corey emphasizes the need for MSPs to brand their offerings and maintain flexibility in their tech stack, while also highlighting the value of customer relationships and follow-up.
Why Listen:
- Actionable Insights: Learn how to scale your MSP, leverage AI, and build a customer-focused business.
- Real-World Stories: Hear behind-the-scenes tales from IT conferences and the latest trends in swag and technology.
- Expert Advice: Gain practical tips from Corey Kirkendoll, a seasoned MSP leader with over 30 years of experience.
- Community Focus: Discover the value of collaboration, documentation, and community-driven growth in the IT industry.
- Entertainment Value: Enjoy a mix of humor, Florida Man stories, and industry insights that make this episode both informative and fun.
Florida Man Shoots Ex-Boss: https://www.perplexity.ai/page/florida-man-shoots-ex-boss-GfcwQEIrScOMZLjactisbA
Guest:
Corey Kirkendoll is President and CEO of 5K Technical Services, an award-winning managed service provider (MSP) serving small and midsize businesses in North Texas.
- Company Website: https://www.5ktech.com
- LinkedIn Profile: https://www.linkedin.com/in/coreykirkendoll
Companies, Products, and Books Mentioned:
- Cavelo – https://www.cavelo.com
- Syncro – https://www.syncromsp.com
- Absolute – https://www.absolute.com
- WatchGuard – https://www.watchguard.com
- Code Hunter – https://www.codehunter.com
- Devicie – https://www.devicie.com
- ConnectWise – https://www.connectwise.com
- Autotask – https://www.autotask.com
- NinjaOne – https://www.ninjaone.com
- Huntress – https://www.huntress.com
- SentinelOne – https://www.sentinelone.com
- OpenText – https://www.opentext.com
=== SPONSORS
- Premier Partner, NetAlly: https://www.itbusinesspodcast.com/netally/
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=== MUSIC LICENSE CERTIFICATE
- Licensee: Marvin Bee
- Registered Project Name: IT Business Podcast
- Item Title: Upbeat & Fun Sports Rock Logo
- Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET
- Author Username: AlexanderRufire
- License Date: January 1st, 2024
- Item License Code: 7X9F52DNML
=== Show Information
- Website: https://www.itbusinesspodcast.com/
- Host: Marvin Bee
- Uncle Marv’s Amazon Store: https://amzn.to/3EiyKoZ
- Become a monthly supporter: https://ko-fi.com/itbusinesspodcast
