
CRO
I spent several years optimizing business processes for SMBs before joining an MSP in Canada.
As we scaled, it became clear that our service desk was overloaded with repetitive tasks and lost knowledge. That frustration led us to build Mizo: not just another AI tool, but a real co-pilot for MSPs.
I sit down with Nathanaelle “Nat” Dechenere, co-founder of Mizo, an innovative company dedicated to automating managed service provider (MSP) operations through AI-powered agent technology.