Feb. 9, 2026

Break-Fix to Breakthrough Mindset (961)

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Break-Fix to Breakthrough Mindset (961)

Tired of reactive MSP chaos? Nancy Henriquez delivers battle-tested wisdom from her book "Break-Fix to Breakthrough," showing how she lived her own advice amid family health crises while restructuring Sibyl Consulting. This episode arms you with the mindset upgrade every IT pro needs to scale without burnout.

Nancy Henriquez of Sibyl Consulting Group returns to share her journey from building and exiting an MSP to authoring "Break-Fix to Breakthrough." She discusses shifting from reactive leadership to proactive mindset, redefining success around purpose and fulfillment, and applying book lessons during family challenges. MSP owners get real talk on mindset shifts for sustainable growth.

Why Listen:

  • Shift from reactive leadership causing sales slumps to proactive strategies that align with your purpose.
  • Redefine MSP success beyond endpoint counts or exits—focus on fulfillment and team impact.
  • Learn from Nancy's real story: building/exiting MSPs, writing amid grief, and coaching inflection points.
  • Tackle limiting beliefs and "work on, not in" your business for true breakthroughs.
  • Prep for MSP Expo with insider tips on leadership transitions any size MSP can use.

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