Uncle Marv’s IT Business Podcast: Practical Business Advice for MSPs and IT Professionals
Uncle Marv’s IT Business Podcast: Practical Business Advice…
Running a managed service provider (MSP) or IT services business takes more than technical expertise. You need to win customers, grow revenue, protect profitability, manage vendors, deliver great service, and keep up with a changing IT industry. That’s where Uncle Marv comes in.

Hosted by longtime IT business owner Marvin Bee, aka Uncle Marv, the IT Business Podcast delivers practical business advice, real-world lessons, candid conversations, and industry insights to help MSP owners, IT service providers, IT consultants, system administrators, and technology professionals run their businesses better, smarter, and faster.

Topics include MSP business growth, pricing and profitability, sales and marketing, managed services operations, cybersecurity, compliance, Microsoft 365, cloud services, automation, service desk efficiency, vendor management, technology stack decisions, and customer relationships.

Hear from experienced MSP owners, IT business leaders, industry experts, and technology vendors about what works, what doesn’t, and what it takes to build a stronger IT business. Get an honest look at industry trends, vendor claims, emerging technologies, and the decisions that affect your customers, your team, and your bottom line.

Whether you’re starting an MSP, growing an established IT services company, managing client networks, or looking for better tools and smarter ways to work, Uncle Marv brings the conversation back to what matters: practical knowledge you can put to work.

Run your business better, smarter, and faster.
Oct. 5, 2023

565 Leadership and Communication with Grace Judson

565 Leadership and Communication with Grace Judson
Uncle Marv’s IT Business Podcast: Practical Business Advice for MSPs and IT Professionals
565 Leadership and Communication with Grace Judson

Grace Judson and I discuss managing people and clients, understanding motivation, explaining projects to non-technical people, and the importance of communication and dialogue.

We talk about the challenges of communication and managing people in the context of technology projects. The conversation covers various topics including the importance of effective communication, the impact of change on individuals, the need to involve stakeholders, and the difficulties faced by tech professionals who may not possess strong interpersonal skills.

Soft skills is no longer the phrase to use. Beyond technical skills, Grace emphasizes the need for 'workplace essential skills' in the tech industry. Leaders must listen, be flexible, be open to different perspectives, and welcome diverse opinions; no-oriented questions and options are also important.

=== Links from the show

Grace Judson Website: https://www.gracejudson.com/

YouTube Channel: https://www.youtube.com/c/GraceJudson

=== Show Information

Website: https://www.itbusinesspodcast.com/

Host: Marvin Bee

=== Show Sponsors

Presenting Sponsor: NetAlly: https://www.netally.com/

=== Support the Show

Uncle Marv’s Amazon Store: https://amzn.to/3EiyKoZ

Become a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?

One-Time Donation: https://www.buymeacoffee.com/unclemarv

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#Technology #Leadership #GraceJudson #TechChallenges #TechTriumphs #Communication #NoOrientedQuestions #WorkplaceSkills #LeadershipAtoZ #TechJargon #ServerMigration #SoftwareDevelopment #ProjectManagement #Coding

Grace Judson Profile Photo

Leadership geek

Grace has a unique perspective on the interaction of technology, people, and transitions.

She grew up in business systems analysis and software development, and has been called a Master Translator of tech-speak to business-speak and back again. That skill enabled her to understand, design, and build a business intelligence system that many said couldn’t be done. Technical project managers excel in (spoiler alert!) technical project management. But there’s more to implementing those projects than just getting them up and running in production. There’s the people side of the process, the end users, who are often uncertain and anxious about what this means for their jobs.

Grace teaches simple, straightforward, neuroscience-backed tools that make sense to the techie brain AND help overcome the people problems that can derail technical project implementations.

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