563 How to Solve the People Problems with Tech Projects

This episode features a fascinating discussion with the leadership geek, Grace Judson. Grace's groundbreaking journey through the tech industry has led her to address the people problems, often overlooked, that can derail tech projects.

*** Grace Judson will be a guest on our live show, Wednesday, October 4 at 8 PM Eastern (https://www.youtube.com/live/R7jujMBN42E?si=7RLP3PLyW6fMnr-k)

Tech projects can sometimes go off the rails, and more often than not, it is people-related issues that are to blame. Communication, or rather, the lack of it, can be a project's undoing. We discuss the significance of communication in any project, from acknowledging the "curse of knowledge" to setting clear boundaries.

During our exploration of these predicaments with Grace Judson, we uncover how understanding each individual's response to a project and calling for reinforcements for larger tech endeavors can prevent such derailments.

=== Links from the show

Website: https://www.gracejudson.com/

Book: Never Split the Difference: Negotiating as if Your Life Depended on It: https://amzn.to/3tgTRqE

=== Upcoming Events

https://www.dattocon.com/: October 2-4, 2023, at the Intercontinental in Miami Florida. DattoCon is an annual educational and networking event for Managed Service Providers (MSPs) in North America. The conference provides valuable insights into the latest trends and technologies in the MSP industry, with breakout sessions covering topics ranging from cybersecurity to personnel management.

https://events.ascii.com/: October 18-19, 2023, at the Hyatt Regency in Reston Virginia. ASCII Edge is an MSP conference that offers business strategy sessions and fresh content for growing Managed Service Providers (MSPs).

https://www.mspexpo.com/east/: February 13-15, 2024, at the Broward County Convention Center in Fort Lauderdale, Florida. MSP Expo 2024 is a trade show for companies in the communications and technology industries, including enterprises and SMBs.

=== Show Information

Website: https://www.itbusinesspodcast.com/

Host: Marvin Bee

=== Show Sponsors

Presenting Sponsor: NetAlly: https://www.netally.com/

Live Show Partner: Computers Done Right: https://computersdoneright.com/

Live Show Partner: Instant Houescall: https://instanthousecall.com/

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Grace Judson

Leadership geek

Grace has a unique perspective on the interaction of technology, people, and transitions.

She grew up in business systems analysis and software development, and has been called a Master Translator of tech-speak to business-speak and back again. That skill enabled her to understand, design, and build a business intelligence system that many said couldn’t be done. Technical project managers excel in (spoiler alert!) technical project management. But there’s more to implementing those projects than just getting them up and running in production. There’s the people side of the process, the end users, who are often uncertain and anxious about what this means for their jobs.

Grace teaches simple, straightforward, neuroscience-backed tools that make sense to the techie brain AND help overcome the people problems that can derail technical project implementations.