Guests: Kamlesh Srikanth and Sean Lardo

AlertOps is a comprehensive incident management software platform that helps organizations streamline their incident response process, minimize downtime, and improve operational efficiency. 

AlertOps can help an MSP scale by quickly mobilizing and activating the right response with rapid and automated escalation policies with features such as live-call routing 24/7, on-call schedule management, and advanced escalation policies. 

AlertOps was named the winner of ConnectWise's 2022 PitchIT Accelerator Program. The program is designed to showcase potential offerings that could be built or integrated into the ConnectWise platform. AlertOps offers a real-time, intelligent, automated alert management and response orchestration tool for MSPs to maximize the efficiency of their service desk.

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AlertOps Website: https://alertops.com/

ConnectWise Pitch IT 2023: https://www.connectwise.com/theitnation/pitchit

Florida Man: https://tinyurl.com/2p85fzr8

 

Kamalesh SrikanthProfile Photo

Kamalesh Srikanth

Head of Customer Experience