Liz was a recent speaker at Techcon Unplugged 2022 in Chicago. She is a technology attorney and specializes in Business and Coporate Law, Intellectual Property and Contracts.
Liz assists MSPs with having a Master Service Agreement (MSA), Service Schedule, Statement of Work, and much more. We discuss some of the "templates" that are floating around on the Internet and were "tweaked" to work with IT service providers.
A Service Level Agreement (SLA) or Statement of Work (SOW) lacks a lot of the protections that come with a properly written MSA.
So, what should you do?
Should you get an insurance policy or an MSA? Both!
Managing Attorney at Corvinus Law: https://corvinuslaw.com/
Founder & CEO of Renegade Legal: https://renegade-legal.com/
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