In this episode of Uncle Marv's IT Business Podcast, we dive into the intricacies of professional onboarding and offboarding in the Managed Service Provider (MSP) industry. Uncle Marv shares his recent experiences with a challenging client transition, emphasizing the importance of professionalism and clear communication during these critical processes.

Episode Highlights:
• Introduction to the Episode: Uncle Marv kicks off the show by reflecting on his motivation for hosting the podcast and his commitment to supporting small MSPs and solo technicians in a competitive landscape.
• TechCon Unplugged Announcement: Marv promotes the upcoming TechCon Unplugged event, highlighting the engaging format and the opportunity for attendees to connect with industry peers.
• Client Offboarding Experience: Marv recounts a recent offboarding experience where he faced challenges with a client transition to a larger MSP. He discusses the importance of having clear communication and formal agreements in place during such transitions.
• Professionalism in Onboarding and Offboarding: The episode explores the key responsibilities of MSPs during onboarding and offboarding, including the transfer of credentials, documentation, and support duties.
• Defending Small MSPs: Marv advocates for the value of small MSPs and solo technicians, emphasizing that size does not determine expertise or capability in the IT service industry.
• Florida Man Segment: The episode concludes with a humorous Florida Man story, adding a lighthearted touch to the technical discussion.

Links: 
Techcon Unplugged: https://techconunplugged.com/
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NetAlly CyberScope Air: https://tinyurl.com/35jhbfzp
Bradley Gross Podcast: Offboarding: You're Doing It Wrong: https://tinyurl.com/359wmyaw
Florida Mayor arrested and facing DUI charges: https://tinyurl.com/9bk9dm7x
Two Florida Men rob hardware store with lawn mower: https://tinyurl.com/294zwh6d
Alabama man dies in Florida hospital; surgeon removes wrong organ: https://tinyurl.com/yh9wu5c8

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