MSPs Under Fire With AI (EP 1046)
Shadow IT and shadow AI are already inside our client environments, and in this conversation with Stanley Louissaint I dig into how MSPs can move from “roadblock” to trusted guide when users roll out tools without us. We also walk through real-world stories—from DIY law firm apps to interns shipping code with Claude—and wrap with practical OneDrive and sync configuration tips you can put into client environments today.
I sat down with my buddy Stan Louissaint to talk about a reality most of us are already feeling: MSPs are under fire from shadow IT and shadow AI popping up in client networks. We unpack why employees and even attorneys are spinning up their own agents, apps, and AI workflows just to get work done, and how that can leave us and the business completely out of the loop on risk, support, and compliance.
We hit real examples, like an attorney quietly building an AI-driven app in the browser and an intern using Claude and VS Code to develop internal software, and use them to highlight gaps around approval, system requirements, data handling, and ongoing ownership. From there, we shift into the practical side—bringing owners into policy decisions, watching the new risk surface created by SaaS and AI tools, and tightening things up with Microsoft OneDrive and SharePoint settings so storage issues don’t bite you later.
=== Chapters
- 01:01 Podcast Intro and Event Announcements
- 05:55 Sponsors and Browser Tips
- 09:57 Stan Joins the Conversation
- 10:45 Shadow AI in the Workplace
- 16:38 Policy Gaps and Approval Process
- 24:52 Vibe Coding and Agent Risks
- 34:44 Tracking SaaS and App Usage
- 38:59 OneDrive Storage Fixes
- 44:54 Closing Remarks and Upcoming Events
=== Guest: Stanley Louissaint, Fluid Designs
- Website: https://fluiddesigns.com/
- LinkedIn: https://www.linkedin.com/in/slouissaint/
=== Companies / Vendors / Products / Books / Events / Organizations
- TechCon Unplugged 2026: https://techconunplugged.com
- Discount Code “TCUMarvin”
- Time Matters: https://pclawtimematters.com/product-timematters/
- Claude (Claude Code / Claude AI): https://code.claude.com/docs/en/vs-code
- VS Code (Visual Studio Code): https://code.visualstudio.com
- ChannelPro: https://www.channelpronetwork.com
- ASCII events: https://www.asciievents.com
=== SPONSORS:
- Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlocker
- Technology Partner, NetAlly: https://www.itbusinesspodcast.com/netally/
- Technology Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip
- Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid
- Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready
=== SHOW MUSIC:
- Item Title: Upbeat & Fun Sports Rock Logo
- Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET
- Author Username: AlexanderRufire
- Item License Code: 7X9F52DNML
=== Connect with Uncle Marv
🌐 Website: https://www.itbusinesspodcast.com/
🎙 Host: Marvin Bee
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☕ Support the show: https://ko-fi.com/itbusinesspodcast
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Principal & Founder
I have more than 20 years of experience in the field of Information Technology in both consulting and entrepreneurial projects. Over the years I have provided many solutions to a variety of business problems. I enjoy the intricacies in learning an individual businesses pain points and how I can use technology to make those pains go away. Each business has its own set of unique problems and challenges and I approach every situation with that in mind.
