
CEO
Ian is a UK MSP and telecoms leader who helps organisations make technology simple, secure, and actually useful. He focuses on managed IT, communications, and practical frameworks that keep businesses running smoothly—without the jargon. Known for being hands‑on and straight‑talking, Ian prefers solutions that work in the real world, not just on paper. He enjoys building long‑term client relationships and strong internal teams. Outside of work, Ian is drawn to endurance challenges and travel, including long‑distance rowing adventures—a reflection of his energy, resilience, and love of pushing limits while still enjoying the ride
This episode is all about reinventing your MSP around security, value, and culture. Ian Dunstan explains how Cobalt rebuilt its offering into a single, top‑tier managed services package with zero trust, ThreatLocker, and strong cyber resilience baked in, then backed it up with EOS, clear core value…