Delaware Just Raised Your Cyber Risk (981)

A major ruling from the Delaware Supreme Court in the case involving Blackbaud is reshaping cyber liability for MSPs and SaaS providers. This episode breaks down how aggregated claims, weaker dismissal protections, and stricter security expectations could increase legal and financial risk after a breach. If you manage data, backups, or security, this is a wake-up call.
This one’s a game changer. A single court ruling just made it easier for customers and insurers to come after MSPs after a breach—and harder for you to get out of it. If you haven’t looked at your contracts and security stack lately, now’s the time.
=== Why Listen
- Breakdown of the Delaware Supreme Court decision and why it matters
- How one breach can turn into multi-client litigation
- Why cyber insurance carriers (like Travelers) are coming after MSPs
- The shift from “best practices” to legal standards (MFA, encryption, patching)
- Contract gaps that could expose your business
- Practical steps to reduce liability today
=== Companies / Vendors / Products Mentioned
- Delaware Supreme Court Ruling: https://www.itbusinesspodcast.com/downloads/delaware-travelers-blackbaud/
- Travelers (Travelers Insurance): https://www.travelers.com
- Blackbaud: https://www.blackbaud.com
- Delaware Supreme Court: https://courts.delaware.gov
=== Chapters
- 00:00 Introduction
- 01:42 What happened in the Blackbaud case
- 02:33 The big legal shifts MSPs need to know
- 04:31 Courts are defining ‘commercially reasonable security’
- 06:23 Cost and insurance implications
- 08:30 What MSPs should fix in their contracts
- 11:26 What MSPs should fix in their security stack
- 14:08 Bottom line
=== SPONSORS:
- Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlocker
- Technology Partner, NetAlly: https://www.itbusinesspodcast.com/netally/
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- Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid
- Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready
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=== Connect with Uncle Marv
🌐 Website: https://www.itbusinesspodcast.com/
🎙 Host: Marvin Bee
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