Uncle Marv's IT Business Podcast (Products, stories, and tips for the MSP and IT Professional)
Uncle Marv's IT Business Podcast (Products, stories, and ti…
The IT Business Podcast is a show for MSPs (Managed Service Providers) and IT Professionals providing business network support and managed services. Each episode delivers products, stories, and tips that help the MSP and IT Pro run the business better, smarter, and faster, covering everything from pricing and packaging to operations, tools, and service delivery. You’ll hear candid conversations with working MSP owners, system admins, vendors, and industry leaders who share what’s actually working in the field, including hard lessons, success stories, and the occasional “what not to do.” Topics regularly include managed services best practices, cybersecurity and compliance, Microsoft 365 and cloud, automation and documentation, vendor selection and stack building, plus the day-to-day realities of running a modern IT business. Hosted by longtime IT business owner and podcaster Marvin “Uncle Marv” Bee, the show blends real talk, practical advice, and a lighthearted tone so the MSP and IT Pro behind the network can learn, laugh, and get better every week.
July 26, 2023

546 Maximize Your Tech Return on Investment (ROI)

546 Maximize Your Tech Return on Investment (ROI)
Uncle Marv's IT Business Podcast (Products, stories, and tips for the MSP and IT Professional)
546 Maximize Your Tech Return on Investment (ROI)

Guest: Nathaniel Morris, founder of EQ Digital
Creating harmony between business and technology.

In this episode of the IT Business Podcast, host Marvin Bee interviews Nathaniel Morris, from EQ Digital, on maximizing technological value for businesses. They discuss how technology is an expensive investment, and many companies fail to get the most value out of it due to improper deployment, redundancies, and lack of understanding of its impact on the business. Nathaniel emphasizes that technical teams need to understand the business context and articulate how technology can enable better capabilities and deliver more value to the company.

Nathaniel explains how companies can identify issues with their culture, trust, and clarity, which are essential for a healthy technology organization. He emphasizes the importance of transparency and alignment between business and tech partners to deliver real value to customers.

Highlights:

  • Technology is an expensive investment, and businesses need to ensure they get the maximum value out of it.
  • Technical teams should focus on understanding the business context and how technology impacts the organization positively.
  • Companies can add 20% in business value without adding new technology by leveraging existing resources and understanding their impact on the business.
  • When technology decisions are made without considering the business's needs and customer experience, it can lead to significant financial losses.
  • An outside perspective can help identify and address trust, clarity, and culture issues within an organization.
  • Building culture is about creating the right conditions and ensuring a trustworthy environment with clarity for employees.
  • Healthy technology organizations require a balance of trust, culture, and clarity among their teams.
  • Transparency between technology providers and clients fosters a partnership that drives value for both parties.
  • EQ Digital focuses on emotional intelligence and business alignment in the digital transformation process.

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Website: https://eqdigital.com/

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Nathaniel Morris Profile Photo

Nathaniel Morris is the founder of EQ Digital, a business strategy organization that helps Retail Executives and Senior Technology Leaders quickly create harmony between IT and Business by transforming technical leaders into business owners without blowing budget or timelines.

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