Uncle Marv's IT Business Podcast (Products, stories, and tips for the MSP and IT Professional)
Uncle Marv's IT Business Podcast (Products, stories, and ti…
The IT Business Podcast is a show for MSPs (Managed Service Providers) and IT Professionals providing business network support and managed services. Each episode delivers products, stories, and tips that help the MSP and IT Pro run the business better, smarter, and faster, covering everything from pricing and packaging to operations, tools, and service delivery. You’ll hear candid conversations with working MSP owners, system admins, vendors, and industry leaders who share what’s actually working in the field, including hard lessons, success stories, and the occasional “what not to do.” Topics regularly include managed services best practices, cybersecurity and compliance, Microsoft 365 and cloud, automation and documentation, vendor selection and stack building, plus the day-to-day realities of running a modern IT business. Hosted by longtime IT business owner and podcaster Marvin “Uncle Marv” Bee, the show blends real talk, practical advice, and a lighthearted tone so the MSP and IT Pro behind the network can learn, laugh, and get better every week.
Choose your favorite podcast player
Apple Podcasts PocketCasts Overcast Spotify Podcast Addict Amazon Music iHeartRadio PlayerFM TuneIn Audible Castbox Podchaser Goodpods Pandora Audacy Deezer Spreaker
July 22, 2023

544 PitchIT Vendor Spotlight: Grok Stream

544 PitchIT Vendor Spotlight: Grok Stream
Uncle Marv's IT Business Podcast (Products, stories, and tips for the MSP and IT Professional)
544 PitchIT Vendor Spotlight: Grok Stream

Guest: Josh Kindiger, President of Grok Stream
Grok provides a powerful artificial intelligence (AI) and machine learning platform to address critical time-consuming operational tasks.

In this episode of the IT Business Podcast, host Marvin Bee continues the summer series on the ConnectWise PitchIT program. He is joined by Sean Lardo, who explains that PitchIT is a shark tank-like competition sponsored by ConnectWise.

The featured vendor in this episode is Josh Kindiger from Grok Stream, a company specializing in AI and machine learning for operations centers of MSPs. They integrate with various systems, helping MSPs proactively and predictively identify and fix problems in real-time, aiming for self-healing operations. Their multi-tenant platform ensures data security and offers efficient implementation, showcasing value in a short timeframe.

Key Takeaways:

  • PitchIT is a competition sponsored by ConnectWise, seeking the best emerging technologies to support MSPs.
  • Grok Stream is an AI and machine learning company focused on optimizing operations centers for MSPs.
  • Grok Stream's platform integrates with RMMs and ticketing systems to provide real-time, proactive problem identification and resolution.
  • Their multi-tenant platform ensures data security and allows efficient implementation.
  • The goal is to help MSPs achieve self-healing operations and ensure customer satisfaction with minimal downtime.

Website: https://grokstream.com/

===

PitchIT is an annual accelerator program created by ConnectWise in 2018 to incubate growth in startup integration partners dedicated to the MSP space. The company is offering small companies the chance to take part in a 16-week program where participants receive a thorough business assessment, gain coaching from industry experts, earn placement on the ConnectWise marketplace, engage in co-marketing and more.

The finalists are selected to present their solutions on the center stage at IT Nation Connect. The PitchIT 2023 program is officially underway, and 27 companies have been selected to participate in the program.

Interested but still have questions? Email PitchIT@ConnectWise.com.

Join the PitchIT waitlist for next year: https://www.connectwise.com/theitnation/pitchit

===

#ITBusinessPodcast #ConnectWise #PitchIT #MSP #AI #MachineLearning #GrokStream #OperationsCenter #RealTime #Proactive #SelfHealing #DataSecurity #TechCompetition #EmergingTechnologies #ManagedServiceProviders #TechStartup #ITNationConnect #TechInnovation #BusinessTech #ArtificialIntelligence

Sean Lardo
Josh Kindiger
Message